Skip to main content
Back to jobs

Receptionist & Inforce Service

External
Hub International logoHub · London, On, Canada
$45K–$50K/yrPart-timeHybridToday
ExcelRisk Management
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

About the role

The Inforce Service Administrator/Reception role offers a variety of responsibilities, and we are seeking someone who 'gets' customer service and is looking for a challenging role in a fun environment. This role offers the opportunity to build strong relationships with our customers (Life Insurance Advisors) and carriers (Life Insurance Companies) through seamless customer service and support.

Responsibilities

  • Liaise between policyholder, advisors and insurance carriers
  • Handle a variety of service inquiries throughout the lifecycle of a life insurance policy
  • Maintain an understanding of the different Insurance Carriers' inforce-related processes
  • Exercise sound judgement when providing administrative support and guidance
  • Light reception duties including greeting walk-ins, mail handling, ordering supplies, and other miscellaneous office responsibilities
  • What You'll Need for Success
  • A positive attitude, the constant desire to help others, curiosity, and the ability to deliver consistently
  • Clear written and oral communication skills
  • Ability to identify and analyze problems and provide optimal solutions
  • Previous life insurance industry experience
  • Practical experience with MS Office Suite and online meeting platforms
  • What's in it for you?
  • Your well-being is our priority, and we back this up with a wealth of benefits:
  • Competitive Compensation: Benefit from a pay structure that includes incentives, bonuses, and opportunities to increase your earnings.
  • Work-Life Balance: Enjoy flexible work arrangements and generous time off to support your personal and professional life.
  • Tailored Benefits: Access a personalized benefits package, including company-matched RRSPs, designed to meet your unique needs.
  • Career Growth and Support: Invest in your future with HUB! Take advantage of our sponsored training and development programs, tuition reimbursement opportunities, and coverage for professional license fees and membership dues-everything you need to support your growth and excel in your career.
  • Exclusive Perks: Take advantage of discounts on events, travel, accommodations, and personal home & auto insurance.

Benefits

The expected salary range for this position is $45,000 to $50,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.Why Choose HUB?When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit - About Us - HUB InternationalAbout HUB InternationalWe're not just an insurance broker, we're a team of passionate professionals dedicated to innovation, excellence, and empowering our clients and communities through personalized support and expertise.If you're interested in learning how you can grow your career at HUB, visit our Careers Page to exploreHealth insuranceVision insuranceFlexible scheduleEquity / stock optionsPerformance bonus

Additional Information

Inforce Service Administrator/Reception (Hybrid) - London Hub Financial, a division of HUB International, is one of Canada's largest independent Managing General Agencies (MGA). Specializing in life insurance, investments, and wealth management, we provide independent financial advisors with a wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service, and deliver comprehensive financial solutions.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Hub International? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect