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Head of Collections and Recoveries

External
koalafi logoKoalafi · Remote
Full-timeRemote1mo ago
ComplianceLeadershipMoveRisk ManagementSnowflakeSQL
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Responsibilities

  • Strategic Leadership: Develop, implement and optimize a comprehensive collections and recoveries strategy aligned with the company's overall business objectives.
  • Risk Management & Regulatory Compliance: Identify and mitigate potential risks associated with collections activities, including strict adherence to all federal, state, and local regulations governing collections and recoveries.
  • Financial Performance: Own the Collections and Recoveries budget and maximize return on operational expenses.
  • Technology and Innovation: Leverage technology to improve efficiency and effectiveness, including the implementation of new collection systems and tools.
  • Customer Experience: Balance aggressive collections with a customer-centric approach, minimizing negative impacts on customer relationships.
  • Additional responsibilities may vary based on the company's needs and requirements.
  • About You (Required Qualifications)
  • 5+ years of experience in collections and recoveries in the consumer finance industry.
  • Bachelor's degree in Business Administration, Finance, or another quantitative/analytics field.
  • Strong understanding of consumer finance regulations, including the Fair Debt Collection Practices Act (FDCPA) and other relevant laws.
  • Proficiency with SQL, Snowflake, and other data/analytics tooling.
  • Excellent analytical and problem-solving skills.
  • Strong communication, influencing and interpersonal skills.
  • Ability to work under pressure and meet tight deadlines.

Requirements

  • Advanced degree (MBA or MS).

Benefits

At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:Comprehensive medical, dental, and vision coverage20 PTO days + 11 paid holidays401(k) retirement with company matchingStudent Loan & Tuition ReimbursementCommuter assistanceParental leave (maternal + paternal)Inclusion and Associate Engagement ProgramsWho we are & what we value:We focus on what's most importantWe set clear expectations and deliverWe embrace challenges to reach our full potentialWe ask, "How can this be better?"We move fast togetherDental insuranceVision insurance401(k)Paid time offFlexible scheduleParental leave

Additional Information

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we're transforming the financing experience and joining our team?

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