Bilingual Customer Service Representative
External
Irvingoil · Edmundston, Nb, CanadaFull-timeOn-site2w ago
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Responsibilities
- Provide customer service by taking information for orders of heating oil, propane, stove oil and diesel, and for product to be delivered on the next scheduled delivery day
- Reduce company exposure by doing soft collections when customers call and forward to appropriate Customer Credit Representative as necessary
- Processing of customer payments via other payment options
- Perform other duties as required to maintain and enhance departmental productivity
- Outside of standard business hours be responsible for all afterhours activity
- Your Skills:
- Ability to work well with others
- Excellent communication skills
- Ability to work with little supervision
- Basic computer skills a must
- Your Experience:
- High school/equivalency
- Prior customer service experience
- Job Requirements - Work Experience
- Customer Service
- Job Requirements - Education
- Diploma/High School Equivalent
Benefits
Competitive Compensation - Including an annual bonus plan and pension planFlexible Benefits Plan - In effect from day one and offers three levels of coverage to select from to meet your unique, personal needsPaid Vacation - Plus an annual option to purchase additional vacation, tooWellness Support - With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance ProgramOpportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching programVision insurancePaid time offFlexible schedulePerformance bonus
Additional Information
As a Bilingual Customer Service Representative, you will be the first point of contact for all customers with Irving Energy. Your goal will be ensuring all concerns of the customer will be served, including account maintenance, billing inquiries, ordering products, and general contact with the company. Your success will be measured on your ability to provide excellent customer service in relation to product delivery. If you are interested in this exciting opportunity with Irving Oil, please apply by June 5, 2026 .
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