Zoom AI DevOps Engineer

About the role

The team drives automation, CI/CD, observability, and cloud-native operations to power Zoom's AI services. We handle service deployment and operations across multi-cloud and on-premises environments. You'll work in a fast-paced, collaborative setting with Developers, Infrastructure Engineers, and Product teams to build and maintain resilient, high-performing systems. Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data. #LI-Remote

Requirements

• Have 6+ years of work experience as a Cloud or DevOps engineer
• Have 6+ hands-on experience working on Production service deployments using Kubernetes
• Have experience with AWS services and Kubernetes-based production deployments. Proficiency in Infrastructure as Code (Terraform) and configuration management tools (Ansible).
• Demonstrate experience in Kubernetes, Docker workload deployment, and monitoring for it for large-scale distributed systems deployed on prod
• Show high proficiency in programming/scripting languages like Python, Bash, or Go
• Ways of Working
• Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Additional Information

What you can expect As a Zoom AI DevOps Engineer, you will design and manage AWS infrastructure supporting AI services. Using Terraform, you'll implement Infrastructure as Code and streamline automation. Your work includes monitoring systems, managing on-call rotations, and ensuring high reliability. You'll collaborate with cross-functional teams to boost performance and guide engineers on automation best practices. Please note this role includes on-call responsibilities and occasional weekend deployments as needed.

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