Supervisory Quality Assurance Specialist

About the role

GPO employees possess a diverse array of talent in many administrative fields and trades. We provide other agencies with innovative services for the printing, publishing, storage, and distribution of digital content. If you are an energetic, inventive individual looking for a challenging, yet rewarding career opportunity, GPO may be the place for you. This position is part of the Government Secure and Intelligent Documents, Government Publishing Office in Washington, District of Columbia. To qualify for the Supervisory Quality Assurance Specialist, PG-1910-14, you must meet the following requirements: To satisfy the Individual Occupational Requirement for this series, applicants must possess either a: Basic Education Requirement: Undergraduate and Graduate Education: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position. - OR - Specialized Experience: Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas. Examples include: Reviewing production activities and capabilities in light of contract quality requirements. Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans. Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system. Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance. Identifying inadequacies and requesting corrective action. Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods. Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities. Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals. Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections. In addition to meeting the Individual Occupational Requirement above, to qualify for the Supervisory Quality Assurance Specialist, PG-1910-14, applicants must possess one year of specialized experience equivalent to the PG-13 grade level in the Federal Service that include: Reviews written quality or inspection procedures for adequacy, and evaluates the implementation and effectiveness of quality/inspection systems, including sampling plans. Analyzes quality data to detect unsatisfactory trends or weaknesses in the quality/inspections system. Reviews and evaluates supply systems operations and procedures through periodic audits and surveillance inspections. Leads staff members engaged in providing complex product quality services, such as printing and binding, or supply chain for production materials and office items. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement (06/25/2026) to be considered.

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