Personal Banker

About the role

Company: 2501 UOB (Thai) Public Company Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job Summary** As a Personal Banker at UOB (Thai) Public Company Limited, you will be responsible for building and maintaining strong relationships with individual customers, understanding their financial needs, and providing tailored banking solutions. You will play a key role in achieving sales targets, ensuring customer satisfaction, and upholding the bank's reputation for excellent service. Job Responsibilities** * Develop and manage a portfolio of individual customers, identifying their financial goals and offering appropriate banking products and services (e.g., deposits, loans, investments, insurance). * Proactively engage with customers through various channels (in-person, phone, digital) to deepen relationships and identify new business opportunities. * Provide personalized financial advice and solutions, explaining product features, benefits, and risks clearly and comprehensively. * Achieve individual and team sales targets for various banking products and services. * Ensure compliance with all internal policies, procedures, and relevant regulatory requirements. * Handle customer inquiries, complaints, and service requests efficiently and professionally, escalating issues when necessary. * Stay updated on market trends, competitor offerings, and new product developments to effectively advise customers. * Participate in sales campaigns and promotional activities to drive business growth. * Maintain accurate customer records and transaction documentation. Job Qualifications** * Bachelor's degree in Business Administration, Finance, Economics, or a related field. * Proven experience in a customer-facing sales role within the banking or financial services industry, preferably as a Personal Banker or similar. * Strong understanding of banking products, services, and financial markets. * Excellent communication, interpersonal, and negotiation skills. * Demonstrated ability to build rapport and establish trust with customers. * Results-oriented with a strong sales drive and ability to meet targets. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Fluency in Thai and good command of English (both written and spoken). * Ability to work independently and as part of a team in a fast-paced environment. * Possession of relevant financial licenses or certifications (e.g., Single License, Insurance License) will be an advantage. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference

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