DevOps Lead, Cloud Automation & Reliability

Responsibilities

• Manage and support a team of site reliability engineers, focusing on technical guidance, mentoring, and career development.
• Participate in hands-on technical problem solving, design reviews, and architecture discussions to improve system reliability and deployment automation.
• Collaborate with engineering teams to design scalable solutions, troubleshoot issues, and reduce operational toil through automation.
• Drive improvements in CI/CD processes, configuration management, and cloud-native infrastructure reliability.
• Define, track, and deliver against team-level SLOs for automation, deployments, and service reliability.
• Foster a collaborative and learning-focused environment while encouraging engineering best practices and continuous improvement.
• Balance project priorities and timelines, ensuring technical initiatives are executed effectively and delivered on time.
• What will you bring to Omnissa?
• At least 10 years of relevant experience, including a minimum of 3 years in technical leadership.
• 5+ years of experience working with customer-facing SaaS services.
• 5+ years of experience managing AWS (or similar) infrastructure at global scale.
• Strong development background in Python, Ruby, or a similar language.
• Experience maintaining infrastructure as code and configuration management (e.g., Terraform, Ansible, Chef).
• Experience managing teams and delivering software solutions from design through deployment.
• Proficiency in DevOps, Agile, and CI/CD processes.
• Excellent communication and leadership skills, with the ability to work collaboratively across cross-functional and geographically distributed teams.
• Location: Atlanta, GA or Mountain View, CA
• Location Type: Hybrid - This role requires working 3 days a week in our local Omnissa office, with flexibility to work remotely for the remaining days. You must reside within reasonable commuting distance of the office location.
• Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:

Benefits

Additional Information

Job Description: We are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from-anywhere experiences. We integrate industry-leading solutions-including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values- Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value -we're growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we'd love to hear from you. What is the opportunity? Workspace ONE is a digital workspace platform that enables the mobile, modern workforce. It securely delivers and manages any app on any device by integrating access control, application management, and multi-platform endpoint management. Our team operates the global SaaS service that provides these capabilities to thousands of customers, including some of the world's largest corporations. This service is mission-critical to hospitals, banks, retail organizations, and many other businesses. As a Manager in the UEM Cloud Services team, you'll lead a talented group of engineers tackling complex technical challenges across security, network, high availability, cost control, and adoption of state-of-the-art technologies. You will empower your team to focus on engineering excellence, enabling them to build resilient, scalable services critical to our customers' success.

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