Operational Process Analyst

Responsibilities

• Works closely with the in country Sales Marketing/Category/Sales/Logistics on demo requirements
• Partner with Demo Coordinator on the demo equipment requests for alignment, works out fallout and reasons for failure
• Validates the approval from MDM or PM on the available country demo budget, updates in a weekly basis
• Creates and manages order in SAP till delivery to warehouse, available in the loan management system
• Closes requests within requested Turn Around Time and ensures to achieve the key performance index
• Contacts planner or other team to fix issue with ownership when there is an error code, until closure
• Tabulates monthly freight transaction volume & cost and updates to country teams
• Drives continuous process refinement and improvement by applying a solid understanding of internal business processes and policies
• Education and Experience Required:
• First level university degree or equivalent experience; may have advanced university degree
• Typically ~4 years of experience in a business related function, preferably in Logistic & Supply Chain Management or Finance Background
• Knowledge and Skills:
• Advanced communication skills (e.g. written, verbal, presentation) in English (Japanese/Korean etc. 2nd foreign language may need in term of the support country)
• Strong knowledge and skills with business applications (e.g., Excel, Outlook)
• Familiar with SAP/ERP system , PC & Printer products
• Great team player, good learner with strong executive ability, responsibility and initiative spirits
• Willing to work under pressure, hard-working, strong sense of time, multi-tasks manager
• Solid understanding of internal business processes and policies
• Developed business acumen and understanding of accounting concepts
• Job -
• Sales Operations
• Schedule -
• Full time
• Shift -
• No shift premium (China)
• Travel -
• Relocation -
• Equal Opportunity Employer (EEO) -
• Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
• For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "

Benefits

Additional Information

Operational Process Analyst Description - HP is the world's leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works. At HP, the future is yours to create!

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