Head of Cross Issue & Product Policy - Trust and Safety

Responsibilities

• Lead the Cross Issue & Product Policy team, setting vision, strategy, and priorities across a portfolio that spans all harm domains, new product features, and platform-level policy questions.
• Own the drafting, maintenance, and evolution of TikTok's Community Guidelines, ensuring clarity, defensibility, and operational applicability across global markets.
• Provide strategic guidance and thought leadership to leaders on emerging policy issues.
• Partner with subject-matter policy teams, enforcement specialists, product managers, engineers, data scientists, and legal experts to ensure policies are both principled and implementable.
• Guide the team's work on high-profile and time-sensitive policy initiatives, including new product launches, and novel, fast-developing harm areas.
• Develop and mentor a high-performing team of policy managers, creating a culture of clarity, accountability, and collaboration.

Requirements

• 5 years of experience in Trust & Safety, Public Policy, Law, Academia, Technology, or a related field.
• Demonstrated ability to lead and manage teams, set strategic direction, and deliver high-quality outputs in a fast-paced, global environment.
• Deep understanding of content policy, online safety, integrity, and authenticity challenges, as well as the dynamics of social media platforms.
• Exceptional ability to synthesize complex topics for executives, external stakeholders, and broad audiences.
• Strong cross-functional collaboration skills, with experience working with product, technical, legal, and operational teams.
• High technical aptitude and ability to navigate complex tools, systems, and emerging technologies.
• Knowledge of data science and how it informs policy development and enforcement.
• Experience working with or leading policy development in highly regulated or high-scrutiny industries.
• Experience engaging with external stakeholders, including policymakers, regulators, academics, or civil society organizations.
• Job Information
• [For Pay Transparency] Compensation Description (annually)
• The base salary range for this position in the selected city is $159000 - $384000 annually.
• The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
• For Los Angeles County (unincorporated) Candidates:
• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• Exercising sound judgment.

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