HRIS Analyst - Technical Consultant Workday

About the role

As the Business Systems Analyst - Workday & HRIS, you'll collaborate with HR and cross-functional partners to enhance and streamline Workday and related HR systems. You'll manage configurations, lead enhancements, and identify process improvements that strengthen efficiency and the overall employee experience. Working closely with other BSAs and technical teams, you'll help prioritize initiatives, refine requirements, and ensure successful delivery of enhancements through agile development and testing cycles. Key responsibilities include: Serve as a Workday system expert, supporting configuration, testing, reporting, and troubleshooting across multiple modules (Core HCM, Absence, Advanced Compensation etc.). Lead or contribute to enhancement projects and support larger cross-functional initiatives related to HR technology. Manage day-to-day Workday operations including data audits, security administration, and HRIS support tickets management. Partner with technical resources to support integrations and inbound data loads with other enterprise systems (e.g., Finance, IT, Recruiting, Learning). Create, update, and maintain Workday documentation with process guides and end-user training materials. Collaborate with HR, IT, and other business stakeholders to identify improvement opportunities and define scalable solutions. Address incoming questions, requests, and issues while maintaining strong communication. Support system testing and deployment cycles, ensuring accuracy, data integrity, and smooth rollouts. OUR TECH STACK: Workday HCM (Core, Absence, Security), Custom Reports, HRIS Integrations (SFTP, APIs), and other connected platforms About you Bachelor's degree in Information Systems, HR, or a related field (or equivalent experience). 5+ years of hands-on Workday administration experience including configuration, reporting, calculated fields, and business processes. Experience with Workday Absence Management and Security configuration preferred. Strong knowledge of HR processes such as employee lifecycle, time off, and organization management. Advanced proficiency with Excel/Google Sheets for analysis, data validation, and reconciliation. Experience supporting or integrating other HRIS or People Systems (e.g., Greenhouse, Okta, others) is a plus. Detail-oriented with excellent problem-solving and analytical skills. Strong communication and collaboration skills with a proactive, customer-focused mindset. Ability to manage multiple priorities, deliver quality outcomes, and maintain high accuracy under pressure. THE TEAM Zuora's Corporate Operations organization serves as the backbone of our internal technology ecosystem, building digital experiences that connect teams, align business priorities, and strengthen collaboration company-wide. Taking a cloud-first, AI-enabled approach, we empower our global ZEOs with modern tools and self-service solutions that drive productivity, scalability, and agility - all while upholding the highest standards of security and compliance. Within Corporate Operations, the Business Applications team designs, implements, and optimizes the systems that power Zuora's Finance, Accounting, Procurement, Legal, and Human Resources functions. Reporting to the Senior Business Systems Manager of Digital Workplace Experience, this team partners closely with HR, IT, and cross-functional system owners to deliver reliable, scalable, and user-friendly solutions across the employee lifecycle. You'll join a collaborative, high-performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora's enterprise systems and digital transformation initiatives.

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About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models - from subscriptions and usage-based pricing to AI-driven and outcome-based offerings - helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We've led the Subscription Economy for more than a decade. Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

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