Partner Manager (EU/UK based - remote)
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About the role
Duvo helps large enterprises actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR and grow from there. Duvo's partner ecosystem is live: consultancies signed and engaged, MBB firms inbound, hyperscalers co-selling. We're hiring a Partner Manager to turn those relationships into pipeline and revenue - to own the day-to-day with our partners and make sure they actually sell Duvo. You'll report to the Founding Head of Partnerships & Ecosystem.
Responsibilities
- Own the day-to-day with signed partners. Consultancies, SIs, tech platforms. Run the account mapping sessions, identify joint target accounts, qualify opportunities, and track pipeline through HubSpot. Clean data, accurate attribution, weekly reporting - none of it glamorous, all of it yours.
- Coordinate joint selling. Run the handoff with Duvo sales on partner-sourced deals, support the deals in flight, and join the partner-led pitches that matter. Monitor partner health - engagement, pipeline contribution, satisfaction - and flag risk before it shows up as a missed quarter.
- Onboard and enable. From signed agreement to first joint opportunity in under 30 days. Build the enablement materials with Sales Enablement (playbooks, positioning, demo access, objection handling), run training sessions, and make sure each partner can sell Duvo without needing us in the room.
- Run the operational engine. Deal registration and rules of engagement. Technical resource allocation with Sales and Pre-sales. Partner QBRs. The KPIs - partner-sourced ARR, partner-influenced ARR, activation rate, pipeline velocity - are yours to report and yours to move.
- Scale the channel. Support the growing network of regional partnership reps, lay the foundation for partner certification and tiered programs as the ecosystem matures, and contribute to partner marketing: joint events, webinars, case studies, co-branded content.
Requirements
- 3-5 years in partner management, channel sales, alliance management, or business development at a B2B SaaS or tech company. You've worked with consulting firms, SIs, or tech partners and you know how they evaluate and sell technology.
- Operationally sharp. CRM hygiene, pipeline tracking, reporting, process documentation - second nature, not what you reach for in week three of the quarter.
- A relationship builder who can hold 10+ partner relationships in parallel without anything dropping.
- Comfortable working autonomously and quickly. This is a build, not a maintain. You're joining at the moment the function tips from founder-led to function-led.
- Fluent English. Additional European languages are a plus.
- Experience in Retail, FMCG, or CPG verticals, or in enterprise automation.
- Time at a Big4, SI, or consulting firm - you've sat on the partner side of the relationship and you know what they actually need from us.
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