Road Freight Operator

About the role

Right Now Group are recruiting for an experienced Road Freight Operator on behalf of a specialist logistics provider based in Woking. This is an excellent opportunity to join a growing business operating within the pharmaceutical and healthcare logistics sector, managing UK and European road freight shipments from start to finish. The successful candidate will be responsible for coordinating time-critical shipments, ensuring compliance with industry regulations, and delivering exceptional customer service within a fast-paced freight forwarding environment. Key Responsibilities of a Road Freight Operator Manage end-to-end road freight shipments across the UK and Europe from booking through to final delivery Coordinate temperature-controlled and pharmaceutical shipments in line with customer requirements and compliance standards Arrange collections and deliveries with hauliers, carriers, and transport partners Monitor shipment progress and proactively resolve any delays, route deviations, or operational issues Liaise with customers, overseas partners, drivers, warehouses, and third-party service providers Maintain accurate shipment records and update operational systems including BOXTOP and Sequoia Ensure all transport documentation is completed accurately and processed within agreed deadlines Provide customers with regular shipment updates and maintain high levels of customer service Support quotation requests and assist with pricing enquiries where required Work closely with warehouse and transport teams to ensure service levels and customer expectations are achieved Ensure all shipments are handled in accordance with GDP, pharmaceutical, and company compliance requirements Skills & Experience Required for a Road Freight Operator Previous experience within Road Freight Operations, Freight Forwarding, or Transport Planning Experience managing shipments from start to finish Knowledge of UK and European road freight movements Experience working within a freight forwarding or logistics environment Familiarity with BOXTOP and/or Sequoia systems would be highly advantageous Strong communication and customer service skills Excellent organisational skills with the ability to manage multiple shipments simultaneously Ability to work effectively under pressure within a fast-paced operational environment Proactive approach to problem-solving and customer service Salary & Benefits for a Road Freight Operator Salary up to £38,000 depending on experience Monday to Friday working hours Woking-based office location Career progression opportunities within a growing business Exposure to specialist pharmaceutical and healthcare logistics Supportive and collaborative team environment Opportunity to work within a highly regulated and rewarding sector Why Apply for this Road Freight Operator Position? This is an excellent opportunity for an experienced freight forwarding professional looking to develop their career within the pharmaceutical logistics sector. You'll be joining a specialist operation where attention to detail, customer service, and operational excellence are highly valued. Working within a fast-paced and growing business, you'll gain exposure to complex temperature-controlled shipments and play a key role in ensuring the successful movement of critical healthcare products across the UK and Europe. With genuine career progression opportunities and a supportive team environment, this role offers an exciting next step for an ambitious logistics professional. This role would suit an experienced Road Freight Operator, Road Freight Coordinator, Freight Forwarder, Transport Planner, Multimodal Operator, European Road Freight Operator, or Logistics Coordinator looking to join a specialist healthcare logistics provider. Suitable candidates will be contacted within 24 hours.

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