Business Analyst II

External

Csgi · Remote

Full-timeRemote2w ago

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Benefits

Twice-yearly workshops in Bali: Twice a year the whole Quote & Order team gets together in Bali, Indonesia for dedicated in-person time including team presentations, hackathon sessions, training and team-building activities.Paid volunteer days: Everyone at CSG gets two paid days per year to volunteer at a community organisation of your choice.Location(s):Indonesia RemoteMalaysia RemoteAccommodation:Our Guiding Principles:Impact: Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.Integrity: Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect-that's just who we are.Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.Our Story:Remote work options

Additional Information

Hi, I'm Rita Dias , your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Business Analyst to support the design and delivery of telecom solutions across BSS/OSS platforms. This role focuses on product modelling, configuration, and solution design, working closely with business analysts, developers, and architects to ensure high-quality and scalable implementations. We are looking for a Business Analyst who will: Develop knowledge across telecom BSS/OSS domains, including Product Catalog, CPQ, and Order Management Build expertise in telco product modelling and system configuration Configure solutions in alignment with business requirements and solution design Provide technical consultancy to internal and external stakeholders on product capabilities, design approaches, and best practices Apply TM Forum standards in areas such as product modelling, service decomposition, and order fulfilment Support end-to-end solution delivery , including impact assessment and configuration activities Collaborate with cross-functional teams (BAs, Devs, Architects) to refine and implement solutions Troubleshoot and resolve configuration issues during build and testing phases Is this opportunity right for you? We're looking for candidates who have: Experience working in telecommunication BSS/OSS environments 3+ years' experience in a similar role Hands-on experience with Product Catalog and Pricing configuration Proficient in BPMN modelling Strong analytical and problem-solving skills Good communication skills with the ability to work with both technical and business stakeholders Detail-oriented with a strong focus on quality and accuracy Eager to learn and build deep technical expertise Desirable Skills Experience with Camunda BPMN Knowledge of XSLT and mapping configurations Familiarity with TM Forum Open APIs (e.g. TMF620, TMF622, TMF641) Understanding of end-to-end order-to-cash processes in telecom

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