Housing Program Coordinator - NCAA Championship Housing
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About the role
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. The Hotel Market Coordinator is a critical support role for On Location's NCAA Championship Housing Team. As the official housing partner for all 94 NCAA Championships and other applicable events , we provide comprehensive housing solutions and event lodging support. The primary focus of this position is to provide support for Hotel Market Managers. Responsibilities include managing championship and regional event modifications (including but not limited to addendums, block releases and handoff letters), developing contract negotiation expertise to support championship agreements, and collaborating closely with the operations team to ensure timely communication of updates and changes. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Manage hotel contract addendums, block releases and handoff letters for championship and regional events within all markets Provide outstanding customer service to NCAA, city hosts, hotel partners and all applicable vendors Develop contract negotiation skills and understanding of the different NCAA sports Provide administrative and organizational support to Hotel Market Managers Develop and implement new procedures to allow for efficiencies within the department Work alongside Operations team to manage the contract work flow from start to finish Proactively research online rates and compare to contracted NCAA blocks Assist with client, vendor, and customer calls and issues as needed Answer emails and questions from Anthony Travel on-site reps as it pertains to NCAA Championships Develop relationships and work effectively with key hotel and client contacts Prioritize multiple projects and deadlines to ensure all are completed on time Provide other tasks as necessary to assure success of the program, as requested by the Senior Manager Travel Must be adaptable with work and travel schedule, and be available to travel for work, which may include extended work hours during nights, weekends, and holidays. This position will require less than 10% travel. This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.
Requirements
- To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Required Education and/or Experience, Knowledge, Skills, and Abilities :
- minimum of two years previous sales admin and / or supportive roles experience, preferably in a hotel environment.
- Strong attention to detail
- Proficient in Microsoft Office
- Able to effectively interact with management on a regular basis.
- Strong at multi-tasking and working in a fast-paced environment.
- Professionalism, positive attitude, and a team player.
- Strong communication skills, both oral and written, are key.
- CORE VALUES
- As the leading experiences company in the world, we strive to be the most innovative and passionate - the best of the best. We uphold these values in our quest for excellence:
- out ahead : We move with boldness and urgency, taking smart, calculated risks to push boundaries and lead the future of sports and entertainment. We play to win, driven by the relentless spirit of a challenger and the discipline of a champion.
- oh sh*t! content and experiences : Excellence is our b
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