Customer Service Officer
External
The Nature Spa Lynn Aesthetic Private · SingaporeS$30K–S$42K/yrFull-timeUnknown4d ago
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Responsibilities
- Initiate cold calls to customers to secure service bookings and increase client engagement
- Deliver attentive customer service to address client inquiries and enhance satisfaction
- Manage reception tasks including greeting clients and coordinating appointments efficiently
- Conduct reminder calls to confirm upcoming appointments and reduce no-shows
- Prepare and issue accurate invoices for services rendered
- Perform day-end sales settlement to ensure accurate financial records
- Adapt to a challenging work environment with a positive and outgoing attitude
- Communicate effectively with clients to build rapport and promote services
- Demonstrate enthusiasm for working in the Beauty and Aesthetic industry
- Other Information
Benefits
Competitive salary with commission and allowanceWorking HoursWeekdays: 11am to 9pmSaturdays, Sundays, and Public Holidays: 10am to 6pmOff DaysSix weekdays and one Sunday off per monthPublic Holiday replacement off
Additional Information
Job Summary Join a professional beauty and wellness company with 40 years of experience, providing Facial, Slimming, and Therapeutic massage services. Engage customers through service bookings and support daily operations in a dynamic, customer-focused environment.
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