Senior Account Manager, Programmatic

About the role

Unity is the world's most widely used real-time 3D platform - and one of the most powerful advertising environments in mobile. With 256 million monthly active users across thousands of titles, Unity's reach rivals the largest digital platforms. Nine of the top ten mobile games run Unity Ads, and brands like P&G, McDonald's, Apple, and Walmart trust Unity to deliver high-attention, brand-safe access to consumers at scale. You'll own a portfolio of brand and agency clients across the Central and Eastern US, serving as their primary programmatic partner from campaign kickoff through quarterly business reviews. This isn't a campaign-management role - it's a strategic seat at the table, requiring deep RTB fluency, sharp operational instincts, and the relationship skills to become the person clients call first. We've released Unity Vector, our AI-driven advertising platform, and Unity Audience Hub - our data platform, combining Unity's proprietary gameplay and behavioral signals with 1PD and 3PD audiences to build targeting that no other supply-side can replicate. We're also expanding off-platform into CTV, Display, and DOOH - and you'll be part of shaping how we bring those products to market with clients.

Responsibilities

• Client portfolio: Serve as the primary point of contact for a book of brand and agency clients across the Central and Eastern US - managing relationships, expectations, and strategic direction across verticals including Entertainment, QSR, CPG, Retail, and Pharma.
• Troubleshooting and escalation: Own the diagnosis of delivery issues, pacing discrepancies, PMP/PG deal failures, and third-party verification conflicts. Work cross-functionally with Ad Ops, Product, and Finance to reach resolution quickly and communicate clearly throughout.
• Revenue growth: Proactively identify upsell and expansion opportunities within your accounts. Lead strategic planning conversations, propose incremental investment with a clear business case, and close those upsells with the support of your sales partners.
• Audience strategy: Guide clients on how to leverage Unity Audience Hub - including Unity's unique gameplay and behavioral signals, 1PD CRM integration, and 3PD foundations from partners like Experian, Attain, and Foursquare - to build targeting strategies unavailable anywhere else in mobile.
• Process and tooling: Contribute to workflow improvements, shared playbooks, and internal efficiency efforts. Use AI tools (Claude, Gemini, and others) to streamline your own workflows and raise the bar for how the team operates.

Requirements

• Operational precision: Hands-on experience with trafficking, tag implementation, pixel QA, creative troubleshooting, and impression reconciliation. You know how to move fast without cutting corners, and you flag discrepancies before clients do.
• Communication and prioritization: You manage a complex book o

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