Global Senior Manager, Physical Security and Safety

About the role

Our team safeguards Zoom's people, facilities, and assets globally. We collaborate across Real Estate, Facilities, and Legal to embed security into everything we do. We exist to ensure every Zoomie feels safe. Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us. Salary Range or On Target Earnings: Minimum: $150,800.00 Maximum: $329,900.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a w

Responsibilities

• Leading the global physical security program - including access control, visitor management, badging, security systems, and guard operations across all Zoom locations.
• Directing environmental health and safety functions, encompassing emergency response, business continuity, and crisis management in partnership with cross-functional stakeholders
• Developing and implementing security policies, procedures, and risk-mitigation strategies that align with organizational growth and facility design
• Managing vendor relationships, law enforcement partnerships, and budget allocation to ensure cost-effective, high-impact security operations
• Building and mentoring a geographically distributed security team while driving security awareness training and workplace violence prevention initiatives

Requirements

• Have 10+ years of experience in corporate physical security, including 5+ years leading global, multi-site security operations
• Demonstrate experience developing and implementing physical security programs for technology companies with distributed facilities
• Apply working knowledge of security technologies such as access control systems, video surveillance, intrusion detection, and security operations centers
• Lead crisis management, emergency response, and business continuity planning efforts across multiple geographies
• Build and develop security teams across multiple locations, fostering collaboration and accountability
• Communicate effectively and influence stakeholders at all organizational levels, including senior leadership and external agencies
• Non-Essential: Hold professional security certifications such as CPP or PSP, or equivalent practical experience
• Non-Essential: Possess a degree in Criminal Justice, Security Management, or a related field - or equivalent practical experience
• Ways of Working
• Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

Additional Information

What You Can Expect You will lead Zoom's global physical security and safety program. You'll shape strategy across 70+ locations, partnering with cross-functional teams. You will build a culture of safety that protects people and operations worldwide.

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Company Intel

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