Director - Program Management

About the role

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary The Director of PMO is responsible for establishing and leading the Project Management Office to ensure alignment with organizational strategy, implementing project management frameworks, and overseeing the project portfolio. This role involves collaborating with cross-functional teams for successful project execution, monitoring performance metrics, and fostering a culture of accountability and excellence in project management. Additionally, the Director manages the project management team, ensures compliance with standards, and provides strategic insights to the executive team for decision-making. Role Description Establish and lead the Project Management Office (PMO), ensuring alignment with organizational strategy and objectives. Develop and implement project management frameworks, methodologies, and best practices across the organization. Oversee the portfolio of projects, ensuring effective prioritization, resource allocation, and delivery of project milestones. Collaborate with cross-functional teams to ensure successful project execution, stakeholder engagement, and risk management. Monitor and report on project performance metrics, providing insights and recommendations to improve project delivery and outcomes. Foster a culture of accountability and excellence in project management, driving continuous improvement and innovation. Lead change management efforts, ensuring successful adoption of new processes and technologies. Manage and mentor the project management team, providing guidance and support to enhance their skills and career development. Ensure compliance with legal, regulatory, and organizational standards in all project activities. Prepare and present project status reports to the executive team, offering insights and recommendations for strategic decision-making. Behaviors and Competencies Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement. Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions. Business Acumen: Can provide strategic guidance and insights to drive overall business success. Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills. Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills. Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose. Decision-Making: Can lead organizational decision-making, mentor others in developing decision-making skills, and create frameworks that enhance the decision-making capabilities of the team. Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving. Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results. Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives. Project and Goal Focus: Can lead strategic project initiatives, inspire goal-oriented focus in others, and foster an environment that values project alignment and optimization. Skill Level Requirements The ability to manage, drive and adapt to organizational change while maintaining team morale and productivity. - Expert Skilled in assessing and addressing potential risks to ensure smooth operations and safeguard organizational interests. - Expert Skilled in engaging and managing relationships with stakeholders to ensure alignment and successful support outcomes. - Expert Skilled in strategic planning and implementation, aligning with the responsibility of

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