Restaurant Captain

Responsibilities

• Provide friendly, excellent and professional service to all guests.
• Responsible for handling food and beverage orders and serving guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for
• service.
• Check that all amenities and utensils are properly stocked and inspected.
• Assist guests on their respective requests and deliver based on their ability.
• Possess knowledge to upsell, well-versed in all aspects of the menu.
• Support Restaurant Manager in achieving all goals and Key Performance Objective.
• Ability to upsell, promote and ensure that the guest is enjoying their dining experience.
• Ability to charm guests with his/her knowledge of the food & beverage products in a friendly
• and approachable manner.
• Ability to explain the food menu in terms of preparation methods, ingredients used, portion
• size and presentation.
• General knowledge about food allergies, dietary restriction, common brand of beverages to
• ensure smooth recommendation to gusts.
• Ability to read the different types of guests and dining clientele.
• Ability to mold his/her service output to suit the type of clientele that he/she is serving at the
• table.
• Maintain the utmost cleanliness and hygiene standards in the restaurant.
• Skills, Qualifications & Experience
• Hardworking, motivated, serious, team player and passionate about food, beverage and
• service
• Possess a well-groomed, clean and professional appearance
• Prior exposure to leadership training programs preferred, a combination of practical
• experience and education will be considered as an alternative

Additional Information

Job Description & Requirements

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