Value Engineer (non-technical: reports to Customer Success)

About the role

PrescriberPoint helps pharmaceutical brands reach and engage healthcare professionals through data-driven digital programs. As our first Value Engineer , you will serve as the analytical backbone of our Customer Success organization - quantifying the business impact of our platform for pharma clients from the final stages of a sale through onboarding, ongoing delivery, expansion, and renewal. This is a business strategy and analytics role, not a software engineering role. We're looking for someone with the instincts of a management consultant and the analytical chops of a business strategist - someone who can build a compelling ROI model in Excel, translate a pharma brand's commercial objectives into measurable levers, and hold delivery teams accountable to hitting the targets they've set. You'll partner daily with Account Managers, Sales, Data & Analytics, Marketing, and Product to ensure that every client program is grounded in quantifiable value and that we can demonstrate that value clearly at every stage of the relationship. Why this matters: In a subscription business, the ability to prove - with data - that your platform delivers more value than it costs is the single most important driver of retention and growth. You will own that proof at PrescriberPoint.

Responsibilities

• Pre-Sale Deal Support
• Partner with Sales on the highest-priority, latest-stage pipeline opportunities to build customized business cases that help convert prospects into clients
• Conduct rapid "boot camp" analytics engagements for prospective pharma brands: target list analysis, addressable HCP universe sizing, market opportunity assessment, and estimated ROI / NPI lift modeling
• Develop and present executive-ready business value assessments that tailor PrescriberPoint's program to each brand's specific therapeutic area, competitive landscape, and commercial goals
• Create reusable ROI frameworks and models that can be adapted across deals while maintaining the rigor needed for each individual engagement
• Onboarding & Program Design
• Translate pre-sale commitments and assumptions into concrete KPIs, success metrics, and performance baselines for each newly launched brand program
• Work with Account Managers to articulate each pharma brand's commercial strategy into specific, actionable levers and dials that internal delivery teams (Marketing, Product, Operations) can execute against
• Partner with Data & Analytics to stand up tracking mechanisms, dashboards, and measurement frameworks (including DiD-based NPI lift and intent-tiering methodologies) for each account
• Ongoing Value Tracking & Delivery Accountability
• Maintain "projected vs. actual" performance scorecards for all managed-service accounts, proactively flagging when delivery is off-pace and recommending course corrections
• Prepare the analytical foundation and value narrative for Quarterly Business Reviews, arming Account Managers with the data and story they need to present to clients
• Partner with Marketing to translate brand strategy into targeted, measurable campaign approaches - ensuring tactical execution stays aligned with the strategic impact model
• Serve as the internal analytical advocate for the client's objectives, holding delivery functions accountable to the commitments made during the sale
• Expansion & Renewal
• Build incremental business cases for upsell and cross-sell opportunities - new brands, additional modules, expanded program scope - using actual performance data from existing engagements
• Compile end-of-term value realization reports comparing projected impact to actual delivery, forming the backbone of renewal narratives
• Feed client-level insights and patterns back into Product, Sales, and leadership to inform strategic direction and program evolution
• Playbooks & Scale
• Build templated frameworks, playbooks, and self-serve tools that Account Managers can use for accounts that don't require dedicated VE engagement
• Develop cross-account benchmarking data sets that strengthen PrescriberPoint's institutional knowledge and improve the precision of future business cases

Requirements

• Required
• 5+ years of experience in a business strategy, analytics, consulting, or value engineering capacity within a B2B software, SaaS, or services environment
• Strong pharma /

Benefits

Additional Information

Hello! We strongly suggest reviewing the entire job description before deciding to apply. It's not a job for everyone and if you think you'll be stretched, you will be, and probably not in mutually beneficial ways. Note that *robust* pharma/life science experience, advanced modeling and analytics, cohesive cross-functional collaboration, and exceptional business storytelling are must haves. SaaS and/or management consulting backgrounds are strong pluses. We are 100% remote. Candidates must reside in the States. Sadly, we can't facilitate VISAs. Cover letters are welcome, encouraged, and reviewed by a human. Reports to VP, Customer Success | Individual Contributor

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