Communication Assistant - Apprenticeship - F/M/X

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Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality. Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences. Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries. Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams. Here, your scope will know no boundaries; So join us and dare to make an impact on the world! Here is where your greatest challenge awaits you: You will join a small, high-impact team working at the intersection of Product, Business, and Communication, the Go-To-Market Team. As a Digital & Tech Communication Assistant, your core mission is to turn complex product and technology information into clear, compelling content tailored to hotel audiences - people who are experts in hospitality, not in tech. This role is as much about substance as it is about style. We are looking for someone who takes the time to truly understand what they write about, and who delivers content that is accurate, accessible, and actionable. You will develop a solid understanding of our products, build relationships across a complex organization, and bring real initiative to the table. Your mission : Content Creation & Communication - 80% of the role Build end-to-end communications from Go-To-Market Manager briefs - from framing and copywriting to translation (EN/FR) and design - ensuring every piece is relevant, well-structured, and visually polished Write clear, engaging content tailored to non-technical hotel audiences : newsletters, internal communications, intranet posts Identify the right information to surface and present it in a way that drives understanding and action Channel Strategy & Exploration - 10% of the role Proactively explore new communication channels and formats to extend our reach Animate existing distribution channels (intranet, newsletters, webinars) to drive consistent engagement Monitor channel performance and propose improvements based on results Enablement Support - 10% of the role Contribute to the creation of enablement materials (guides, decks, toolkits) helping hotel teams adopt and make the most of our digital products Ensure all content complies with editorial standards and brand guidelines And you ? Currently enrolled in a Master's program (M1 or M2) at a Business School, with a specialization in Communication or Digital A first meaningful experience in content creation or communication is required Excellent written and oral communication skills in both English and French - C2 Level Strong ability to synthesize complex information and make it accessible to a non-technical audience Curious and rigorous: you dig into topics before writing about them, and you care about getting things right Solid design sensibility: you know how to make content look good without losing the message Business-minded, with a natural service orientation toward internal clients Organized and proactive, comfortable managing multiple content streams simultaneously Genuine interest in digital products and the hospitality industry Accor dares to impact: - the world Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects. - your career: We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. - Specifically, at Accor Tech & Digital: Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib. Every Wednesday afternoon, dedicate your time to deep work and personal development. Work in a multicultural and English-speaking environment. Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform. and also , ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. Sustainable Mobility Package for the use of eco-friendly transportation or access to a compan

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