Engineering System Coordinator (TRAX)

Responsibilities

• Support the day-to-day business performance and optimisation of TRAX in line with engineering and airworthiness requirements
• Ensure accuracy and integrity of aircraft maintenance data, configurations, and records
• Act as the key interface between engineering teams (CAMO/AMO), IT, and external vendors
• Investigate and resolve system and data issues impacting maintenance delivery and compliance
• Coordinate system upgrades, releases, and service packs with a focus on operational impact
• Work with engineering stakeholders to improve business processes, system utilisation, and reporting outputs
• Develop insights and reporting (e.g. Power BI) to support maintenance and airworthiness decision-making
• Identify opportunities to enhance how TRAX supports engineering processes and business outcomes
• You will have:
• Understanding of AMO (Part 145) and/or CAMO (Part 42) environments
• Knowledge of aircraft maintenance processes, planning, and airworthiness requirements
• Exposure to TRAX or a similar Maintenance Information System (MIS)
• Strong analytical and problem-solving skills, particularly across data and process integrity
• Experience working with engineering and operational stakeholders in a safety-critical environment
• Ability to manage multiple priorities and build strong cross-functional relationships
• Strong communication skills and the ability to translate technical/system concepts into operational impact
• A continuous improvement mindset focused on enhancing efficiency, compliance, and performance
• Why Qantas?
• The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.
• We're constantly evolving, and this means the opportunities for our people are endless. In every role there's the opportunity to embrace personal development and career growth, ownership of projects, and the ability to make an impact

Benefits

Additional Information

Help optimise TRAX to better support engineering and maintenance operations Work closely with CAMO and AMO teams in a safety-critical environment Permanent Full-Time position based at Qantas HQ, Mascot At Qantas, we pride ourselves on forward thinking, unafraid to challenge norms and innovate boldly. In an industry defined by safety, precision, and constant change, we stay ahead by delivering exceptional outcomes for our customers and our people. QantasLink Engineering plays a critical role in maintaining the regional fleet that connects communities across Australia. With a strong focus on safety, compliance, and operational excellence, this team ensures our aircraft meet the highest airworthiness standards. The Engineering Systems Coordinator (TRAX) sits within the Airworthiness and Engineering environment and is responsible for ensuring the TRAX Maintenance Information System effectively supports Part 42 (CAMO) and Part 145 (AMO) maintenance operations. This role requires a strong understanding of engineering processes, maintenance planning, and airworthiness data, and how these translate into system integrity and business performance. You will work closely with Engineering, Maintenance Planning, and Airworthiness teams to ensure the system accurately reflects aircraft configuration, maintenance requirements, and compliance obligations. You'll also coordinate system changes, upgrades, and improvements, ensuring they align with operational needs and regulatory frameworks.

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