Senior Content Designer - Send

Responsibilities

• You'll be levelling up the quality of our existing content across Send - a squad that's revolutionising how people transfer money across borders to be as cheap, easy and fast as possible.
• The Send squad is central to Wise's mission of building an open, fair and human financial system.
• You'll also be part of the Content Guild, and will regularly collaborate with the content community across Wise.
• Here's how you'll contribute:
• Get to know our customers, building empathy and a deep understanding of their needs
• Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love
• Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad
• Work with designers from other squads to build a single, seamless experience for customers
• This role will give you the opportunity to:
• Deliver impact and ship work you're proud of
• Own content projects from end-to-end
• Elevate content quality - defining what good looks like in the squad, then helping deliver it
• Be part of a positive change in the world. We're fixing a broken, greedy system, and putting people and businesses in control of their money
• About you:
• You're an accomplished Senior Content Designer with experience shipping world-class consumer products
• You're comfortable navigating complexity and ambiguity - and can successfully collaborate in this environment
• You're highly empathetic, both to customers and the people you work with
• Strong interest and foundational understanding of AI, including as part of your design process
• Exceptional content craft and a desire for quality
• Willingness to give and receive constructive feedback
• Heads up, this probably isn't for you if:
• Your experience is mostly in marketing content, advertising, copywriting, journalism or social media - and you have no hands-on experience of content design or working in UX
• For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
• We're proud to have a truly international team, and we celebrate our differences.
• Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
• If you want to find out more about what it's like to work at Wise visit Wise.Jobs .
• Keep up to date with life at Wise by following us on LinkedIn and Instagram .

Additional Information

How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it's always been done? How do you collaborate in a human-centred way to ship work you're truly proud of? These are just a few of the challenges a Senior Content Designer will work on as part of Wise's global mission to build an open, fair, and human financial system. Right now we move £6 billion every month for over 12 million people. But we're only 2% done - because people without borders deserve money without borders.

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