Service Technical Trainer (Dublin)

External

Finning · Dublin, Ireland

Full-timeOn-site2w ago

ExcelMentoringSAFe

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Benefits

25 days holiday (+ bank holidays)Annual BonusHealthcare benefits (covering medical, optical, hearing, dentistry, physio)Access to company share scheme5% pension (matched by company)life insuranceLaptop and phone,Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, and length of service & recognition awards.Specific SkillsGood project management and planning/organisation skillsEngaging training delivery style.Basic Excel Microsoft Office skills, intermediate Word and PowerPoint skillsAbility to deliver accredited programmesAble to demonstrate mentoring and facilitation skillsFlexibility and adaptability to a rapidly changing commercial environmentWorks on own initiativeMotivated and dynamic self-starterEffective problem-solverKnowledgePractical working knowledge of Caterpillar product rangeAppreciation of different learning methodologiesWillingness to learn and develop professionallyAccountabilityResponsible for the day-to-day delivery of the Service technical training in the UK and Ireland under the direction of the Business Partner for Service.Ensure any training delivered adheres to relevant codes of practice and legislation, maintaining records of training and assessment as appropriate. Continuously assess and evaluate the effectiveness of training programmes, making improvements as appropriate.Provide guidance, direction and advice on technical training. Supervise all training courses to maintain safety of all involved and maximise learning.Maintain product knowledge on product responsibilities.Keeping training courses current with products, procedures, tooling and training aids.Maintain Service Training workshops to meet requirements of SHEQ and contamination control.Ensure positive feedback and high satisfaction ratings from course delegates.Education and ExperienceEssential:5 years Working on heavy plant or diesel generatorsEvidence of continuous professional developmentAbility to build and maintain positive relationships and engage with a wide range of individuals with varying levels of seniorityDesirable:Relevant qualification in training delivery or learning and development. Certified training qualification (TAQA, A1, Assessor award) or equivalent.Experience of CAT product rangeCoaching or Mentoring certificate.Experience of vocational learning provisionAssessor QualifiedExperience of supervising othersWorking EnvironmentIf you have a passion for sharing your knowledge and would be interested in a role shaping and developing current engineers as well as the engineers of tomorrow then apply online todayINDIEHealth insuranceVision insurancePaid time offFlexible schedulePerformance bonus

Additional Information

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Are you a natural leader? Do you have a passion for sharing your knowledge and thrive when watching others develop and grow? Do you have strong experience within Electric Power or Plant Maintenance Discipline? As The UK and Irelands CAT dealership, Finning Ireland are continuing to develop the strongest talent in the marketplace and are looking for a Service Technical Trainer to join our Learning and Development Team. As Service Technical Trainer your role will be to create & deliver technical training for our engineers Job Description: Major Job Functions Support the delivery of the training calendar for technical training within Finning by working with Business Partner for Service and identified SMEs across the business. Work closely in conjunction with all Training Team Members to support the production of the Technical Training curriculum for engineers within Finning UK&I. Plan courses in line with Cat's Technician Career Development Programme (TCDP) integrated with NPI and technical training requirements. Develop and deliver training programmes for engineers and customers, ensuring training is delivered to meet both CAT and Finning standards and specification and adopts a safety and customer service culture. Utilising blended learning techniques to maximise training opportunities for Finning employees. Ensuring that training is delivered to meet the current service specification and adopts a safe, inclusive and customer service culture. Work closely with co-ordinators to schedule courses and maximise attendance.

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