Customer Services Administrator

Benefits

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We are now looking to recruit hardworking, articulate individuals to join our Client Servicing Administration teams, where you will play a key role in providing our award-winning service to our customers. At AJ Bell, we believe investing should feel good, and that starts with the people who support our customers every day. We're looking for individuals with a positive attitude, strong attention to detail and a willingness to learn. You don't need previous financial services experience to be successful in this role, we'll provide all the training and support you need to build your knowledge, confidence and skills from day one. Whether you're starting your career, returning to work or looking for a new challenge, this is an opportunity to join one of the UK's fastest-growing investment platform businesses and develop a long-term career with us. For hardworking individuals, there are excellent career development opportunities available. We have big growth plans with multiple opportunities available across a variety of teams. Inductions will take place for these roles on a 3-weekly basis. Knowledge & Experience: You will have a minimum of 5 GCSEs grades 9-4 (A*-C) or equivalent, including Maths and English. Excellent numerical ability. Strong communication skills, both written and verbal. Competent IT skills, including experience working with Excel. Ability to work to deadlines and under pressure, at times unsupervised. Previous experience in financial services, administration or customer service is beneficial but not essential, as full training will be provided. A keen interest in learning about financial services and delivering excellent customer service. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture.

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