Gold Floor Attendant (Full Time)

Responsibilities

• Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of Fairmont Gold for our guests through detailed cleanliness, set-up and ambiance control.
• Distribution and delivery of guest's food orders out onto the service floor and serving them at their tables to the correct guest
• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
• Maintain cleanliness of all chinaware. Monitor quality and consistency of all menu items being served
• Maintain clean and orderly condition of the service line station.
• Daily requisition of all food condiments and to ensure adequate stock levels of all necessary dishware, linen and condiments for daily service operations
• Clear and tidy up bar counter after the departure of the patrons as quickly as possible
• Try to remember individual patron's names and their preferences to extend a personalized service
• Ensure that all food & beverage are served according to service standard
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Assist other Food & Beverage outlets with their operations during peak times or when required
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Be well versed in hotel fire & life safety/emergency procedures
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel
• Your experience and skills include:
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Ability to work cohesively and collaboratively as part of a team
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)
• Additional certification(s) in Food & Beverage will be an advantage (Blue Liquor Card)
• Hourly Rate: $25.24 USD
• Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?
• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
• We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
• By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
• #LI-KK2
• #AlohaOrchid

Benefits

Additional Information

As a Gold Floor Attendant with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional VIP service and specialty cuisine that are hallmarks of our luxury lifestyle brand. Your warm, personal attention and knowledge of our outstanding Gold Floor Attendant offering allows our guests to experience unique consistent luxury while enjoying the services provided by our Fairmont Gold Lounge. Fairmont Gold is our exclusive hotel-within-a-hotel consisting of 45 luxury rooms and suites. Our dedicated Fairmont Gold team strives to deliver the highest level of personalized service while providing exclusive Food & Beverage service in our private Fairmont Gold Lounge.

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