Retail Banking Supervision Associate

Responsibilities

• Analyse complex business models and strategies to uncover key risks of harm, solving challenging problems and delivering practical solutions that protect consumers and markets
• Shape and implement targeted supervisory strategies that address critical risks, recommending impactful interventions to improve industry standards
• Apply data-driven insights by identifying trends and outliers, supporting proactive decision-making and responding effectively to emerging firm and industry issues
• Use sound regulatory judgement across diverse topics, communicating clear, concise guidance that influences internal and external stakeholders
• Engage and influence senior leadership within firms to support cultural and governance improvements, ensuring better outcomes for customers and a more resilient financial system
• Working collaboratively and building close relationships with stakeholders across the Directorate, the wider FCA and key external stakeholders such as the Prudential Regulation Authority and trade bodies
• Contribute to wider departmental goals by supporting colleagues and identifying sector-wide risks, helping to safeguard market integrity and consumer trust
• Skills required
• Minimum:
• Prior experience in building and maintaining relationships with senior management and stakeholders internally and externally
• Prior experience of analysing qualitive and quantitative information, to reach sound judgements quickly and clearly, using it to present key issues
• Essential:
• Skilled at identifying potential consumer harm and contributing to the development and delivery of supervisory strategies that reduce risks
• Experienced in planning and delivering work or projects under tight deadlines
• Able to act on your own initiative to make informed, timely decisions, distil complexity into key issues and escalate matters when needed
• Capable of representing yourself and the FCA professionally, with clear and effective oral and presentation skills
• Experienced in effective teamwork, collaborating with others to plan and deliver outcomes while offering support to colleagues
• Experienced in balancing and managing competing priorities often during tight deadlines with minimal oversight
• Motivated to learn and grow, taking on new responsibilities and adopting a flexible, pragmatic approach to your work
• Escalate issues appropriately to ensure timely decision making and risk management

Benefits

Additional Information

Job Title: Retail Banking Supervision Associate Department: Retail Banking Division: Supervision, Policy and Competition Salary: National (Edinburgh and Leeds) ranging from £43,100 to £48,000 and London £47,300 to £53,000 (salary offered will be based on skills and experience) This role is graded as: Associate - Level 8 - Regulatory Your external recruitment contact is Steve Christopher via steve.christopher@fca.org.uk . Your internal recruitment contact is Rumana Hussain via Rumana.hussain@fca.org.uk . Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). The Retail Banking Directorate oversees supervision and policy for UK retail banking and mortgages, helping deliver better outcomes for consumers including those with vulnerabilities - through firm-specific, sector-wide, and event-driven work, with a clear focus on fairness, affordability, and consumer protection.

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