Senior Manager, Solution Delivery

Responsibilities

• Lead, mentor, and develop a team of Senior Program Managers, fostering a culture of accountability, continuous improvement, and high performance.
• Provide coaching on complex program and project delivery, stakeholder management, and executive communication to ensure consistency and excellence in delivery execution across all initiatives, including scope, timelines, budgets, and quality.
• Use data to make prioritization and resource allocation decisions in partnership with Solution Delivery and Technology leadership and stakeholders , and proactively resolve conflicts as needed .
• Partner with Product, Engineering, Clinical, and Operations leadership to ensure alignment between product strategy and solution delivery priorities.
• Establish and standardize solution delivery methodologies, templates, artifacts, governance frameworks, and best practices , lead enablement efforts across the department, and ensure effective adoption and ongoing utilization of resources .
• Ensure effective escalation management and resolution of critical program issues , and provide clear, concise, and actionable communications and updates to leadership around program risks, issues, impacts, and outcomes .
• Represent Solution Delivery in project scoping and discovery sessions, and develop data-driven delivery roadmaps , forecasts , and RAID logs.
• Establish clear goals, performance expectations, and career development plans for direct reports.
• Build and maintain strong and trusted partnerships with executives, business and clinical stakeholders, and third-party partners.
• Stay current on relevant LifeStance product and solution capabilities in order to align project goals and outcomes with evolving business value.

Requirements

• 10+ years of experience in enterprise program/project management, including leadership of large-scale enterprise software implementations , ideally in the healthcare industry.
• 5+ years of experience managing and developing high-performing program or project management teams .
• Proven track record of successfully delivering complex, cross-functional program portfolios in fast-paced, high-growth environments.
• Strong leadership presence with the ability to influence at all levels, including executive stakeholders.
• Deep expertise in Agile, Waterfall, and hybrid solution delivery methodologies
• Advanced knowledge of program governance, risk management, and common project management frameworks and standards .
• Proficiency with implementing and/or managing enterprise healthcare software (EHR systems such as Athena, AdvancedMD , Epic , etc. strongly preferred).
• Strong business acumen with experience managing multi- million dollar bud

Benefits

Additional Information

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose.

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