Front Desk Receptionist - Dental Clinic

Responsibilities

• Coordinate patient appointments and manage the clinic's daily schedule efficiently
• Process payments and manage billing, including dental claims via CHAS, Medisave, and insurance portals
• Maintain accurate clinic records and ensure timely submission of reports
• Manage office supplies, dental product inventory, and stationery
• Be the welcoming face of the clinic: greet patients, handle walk-ins, and respond to enquiries by phone and email
• Perform other administrative duties to support smooth clinic operations
• What You Need
• Diploma or degree in any discipline
• Strong communication skills with a friendly, professional manner
• Proficient with computer applications and comfortable learning new systems
• Able to work rotating shifts including at least one weekend day
• Previous experience in hospitality, retail, admin, or customer service is a strong advantage
• Why Join Us
• 5-day work week, day shifts only (8.30am-6.15pm) - unlike hospitality, no night shifts or split shifts
• Every public holiday off
• Full structured training - no healthcare background needed
• Annual leave + Reward Leave
• Medical and dental benefits
• Performance incentives
• Grow your career in a stable, essential industry

Additional Information

Tired of night shifts and 5.5-day work weeks in hospitality or retail? We hear you. Join our dental clinic as a Front Desk Receptionist and enjoy a genuine 5-day work week with regular day hours. This is a primarily administrative role - scheduling, billing, claims, records - with the added satisfaction of supporting patient care. Your organisational and customer service skills are exactly what we need.

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