Key Account Manager

About the role

Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Gestionar y mantener la cartera de clientes asignada. Identificar las necesidades y requerimientos de los clientes actuales. Retener a los clientes existentes mediante estrategias de upselling y cross-seling. Resolver problemas y conflictos con los clientes de manera eficiente. Mantener una comunicación constante y efectiva con los clientes. Realizar seguimientos post-venta para asegurar la satisfacción del cliente. Velar por el cumplimiento del nivel de servicio. Capacitar y gestionar la autoatención del cliente a través de las plataformas para minimizar su dependencia a procesos manuales y dependencia de soporte. Apply now and Vibe with Us!

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