Technical Manager

Responsibilities

• Technical Operations Management:
• Oversee the installation, operation, and maintenance of AV systems and equipment.
• Ensure all technical activities align with project requirements and company standards.
• Monitor and optimize the performance of AV solutions during events and installations.
• Team Leadership:
• Lead, train, and manage the technical team, ensuring high performance and efficiency.
• Allocate resources and delegate tasks based on project needs and team capabilities.
• Foster a culture of collaboration, innovation, and continuous learning.
• Project Technical Support:
• Collaborate with project managers and sales teams to understand client requirements.
• Provide technical expertise in designing and implementing customized AV solutions.
• Troubleshoot and resolve technical issues during project execution.
• Innovation and Development:
• Stay updated on the latest AV technologies, trends, and best practices.
• Recommend and implement new technologies to enhance service offerings.
• Drive continuous improvement initiatives to optimize technical operations.
• Client and Stakeholder Communication:
• Act as a technical liaison between clients, vendors, and internal teams.
• Provide technical consultations and demonstrations to clients.
• Ensure client satisfaction with the technical aspects of projects.
• Quality Assurance and Compliance:
• Maintain high standards of quality in all technical operations and deliverables.
• Ensure compliance with safety regulations and company policies.
• Conduct regular audits and inspections of equipment and systems.
• Reporting and Documentation:
• Prepare technical reports, including equipment usage, project updates, and maintenance logs.
• Maintain accurate documentation of technical processes and configurations.
• Report on team performance and project outcomes to senior management.
• Key Performance Indicators (KPIs):
• Quality and reliability of AV solutions delivered.
• Efficiency in troubleshooting and problem resolution.
• Client satisfaction with technical services.
• Implementation of innovative technologies and solutions.
• Team performance and professional development.
• This role is critical for ensuring the technical excellence of Mediapro AV Pte. Ltd.'s services, maintaining client trust, and driving innovation in AV solutions.

Additional Information

Job Scope: Technical Manager - Mediapro AV Pte. Ltd. The Technical Manager is responsible for overseeing the technical aspects of Mediapro AV Pte. Ltd.'s operations, ensuring the delivery of high-quality AV solutions, and managing the technical team. The role requires expertise in AV technologies, team leadership, and a strong focus on innovation and efficiency.

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