Global Process Owner Lead - OTC - SAP - 6 Months

Responsibilities

• Take full accountability for delivering process outcomes within the Move & Sell Workstream as part of the modern ERP programme, ensuring all objectives are met to high standards.
• Co-own design authority alongside workstream leads, executing within established guidelines while leading efforts to standardise and simplify end-to-end business processes using Fit-to-Standard approaches.
• Review and endorse detailed process documentation to support functional design specifications for new ERP solutions, providing critical business context and insights throughout.
• Work collaboratively with solution architects, data specialists, technology teams, and change managers to confirm delivery of integrated process designs that meet both operational requirements and compliance standards.
• Engage proactively with internal users and key business stakeholders across multiple functions to gather requirements, align solutions with business needs, and facilitate effective communication between technical and non-technical teams.
• Act as a liaison between business units and SAP S/4HANA implementation teams, translating complex business requirements into actionable functional specifications.
• Drive successful execution of data simplification strategies during system upgrades by working closely with master data teams to ensure real-time reporting capabilities are adopted effectively.
• Lead change management initiatives by supporting training programmes for end-users, ensuring smooth adoption of new processes while maintaining continuous feedback loops for ongoing improvements.
• Oversee project delivery in partnership with PMO and other process leads, monitoring key metrics and KPIs to ensure timely implementation aligned with best practices and future flexibility.
• Identify risks related to process design or system integration early on, supporting mitigation strategies in collaboration with project leadership to safeguard successful outcomes.
• What you bring:
• A university degree in either a technical or commercial discipline provides you with a solid foundation for understanding complex business environments.
• At least 8-14 years' experience in roles involving large-scale process transformation or ERP implementations equips you with deep practical knowledge.
• Demonstrated ability to analyse intricate business processes and propose effective solutions ensures you can navigate challenges confidently.
• Extensive familiarity with order-to-cash (O2C) processes-ideally within large organisations-enables you to quickly grasp operational nuances relevant to this role.
• Hands-on experience designing reports or dashboards using SAP-originated data means you can support senior leaders' decision-making through accurate metrics.
• Proven track record leading cross-functional teams-including those spread across time zones-demonstrates your capacity for fostering collaborative cultures.
• Experience managing projects focused on en

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