Senior Analyst, Cash App

About the role

Job Summary: We are looking for a candidate proficient in Chinese ( Read & write) to manage and oversee cash application activities for assigned portfolios, ensuring accuracy, timely resolution of complex issues, and driving continuous improvement and stakeholder alignment. Duties and Responsibilities Perform cash application and reconciliation activities for assigned portfolio, ensuring accuracy and timeliness. Manage more complex portfolios and resolve discrepancies to minimize disputes. Ensure timely follow-up on unallocated payments and open items. Process and validate credit/ debit memos by ensuring appropriate approvals are in place prior to release. Perform write off adjustments on customer accounts in accordance to guidelines. Ensure compliance to SLAs, policies and procedures. Support month end closing, audits, and cross functional coordination. Ensure timely and accurate response to emails and requests and proactively manage priorities across requests within assigned portfolio. Own performance and outcomes of assigned portfolio/ countries. Investigate and resolve complex or high risk issues end to end. Lead discussions and coordinate with stakeholders to drive resolution. Develop and manage stakeholder relationships to ensure issues are resolved effectively and solutions are implemented and sustained. Review and challenge cases before escalation. Provide guidance and support to analysts. Identify recurring issues and drive continuous improvement initiatives to enhance process efficiency. Escalate key risks with clear context and recommended actions. Job Requirements Education : Degree in relevant field (Commerce, Finance, Accounting) Experience : Minimum 3-5 years of experience in Accounts Receivable or Cash Application, with exposure to handling complex portfolios, issue resolution, and stakeholder management. Skills Requirements Strong analytical and problem-solving skills Ability to manage complex issues and make decisions independently Strong stakeholder management and communication skills Ability to guide and support junior team members Strong knowledge / use of ERP systems (e.g. SAP) and MS Office Good verbal and written communication skills in English & Chinese Brenntag TA Team

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Company Intel

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