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Customer Service Executive (Education Advisor) - $3,000 - 3,500+++ - Vibrant Culture - All Locations

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WORKFORCE EX PTE. LTD. logoWorkforce Ex · Singapore
S$36K–S$48K/yrFull-timeUnknownToday
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About the role

Our client, a well-established and premium enrichment school, is looking for a dedicated Customer Service Executive to join their vibrant team. With convenient locations across Singapore, this role involves engaging with parents and ensuring smooth day-to-day operations. Responsibilities (Education Advisor / Customer Service) Centre Operations: Manage the daily operationsof the centre, handling walk-ins, telephone enquiries, and providing expertcourse consultations to parents. Administration: Perform general administrative duties, includingdaily collections and updating records meticulously in the company's CRMsystem. Customer Relations: Act as the primary liaison between parents andteachers to discuss student progress and handle feedback. Problem Solving: Address enquiries and resolve complaints promptly,providing effective solutions to ensure the highest level of customersatisfaction. - Collaboration: Work seamlessly with other centres and internaldepartments, such as Curriculum and Accounting, to deliver the best experiencefor students and parents.

Requirements

  • Proficiency in Microsoft Office.
  • Good communication & interpersonal skills toengage effectively with parents, students & educators.
  • Ability to commit to full days on weekends (Saturdays& Sundays) and afternoons/evenings on weekdays.

Benefits

Attractive Remuneration: $3,000 - $3,500, complemented by performance incentives & bonuses.Work-Life Balance: 5-day work week featuring 2 consecutive weekdays off.Employment Type: Full-time, permanent role.Convenience: Multiple locations islandwide, all highly accessible and located near MRT stations.HOW TO APPLY:** Please submit your CV in Microsoft Words to Valerie Ang Weiyi (Reg no: R1440333) to the email below **Valerie@workforce-ex.comFOR IMMEDIATE CONSIDERATION:Please indicate the below information in your resume:Last Drawn & Expected SalaryReason(s) for LeavingEarliest Availability to Start Work

Additional Information

Customer Service Executive (Education Advisor) - $3,000-3,500+++ | Vibrant Culture | All Locations $3-3.5K+++ | Incentives + Bonuses 2 Consecutive Weekdays OFF Weekly Weekends & Evenings Required All Locations (near MRTs)

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