Barista

About the role

Job Title: Casual Barista Reporting to: Front of House Manager Location: Worcestershire County Cricket Club, New Road, Worcester, WR2 4QQ Contract term: Casual hours Background: Worcestershire County Cricket Club is one of the 18 major county cricket clubs which make up the England and Wales Cricket Board. We play to the highest level of professional cricket with a history stretching back over 155 years. Our vision is to become Worcestershire's premier destination for live sports, entertainment & hospitality, whilst providing great experiences for everyone who comes to New Road. We are passionate about our people and strive to make our working environment a welcoming and inclusive one, fuelling ambition with opportunities and support to help our people achieve their personal and professional goals. Our values of Trust, Inclusiveness, Kindness, Resilience and Togetherness, resonate across everything we do at the Club and define our culture and behaviours. Purpose of the Role: We are looking for a friendly, reliable and enthusiastic Barista to join our team on a casual-hours basis. This role is ideal for someone who enjoys working in a customer-facing environment, takes pride in delivering excellent service, and can work flexibly around the needs of the business. As a Barista, you will be responsible for preparing and serving hot and cold drinks, supporting food service where required, maintaining high standards of cleanliness, and creating a welcoming experience for customers, guests and visitors. Key Duties and Responsibilities: - Prepare and serve a range of hot and cold drinks to a high standard. - Deliver excellent customer service in a friendly and professional manner. - Take orders, handle payments and operate the till system. - Maintain cleanliness and hygiene standards in the café, barista station and customer areas. - Restock products, supplies and consumables as needed. - Support with food service, clearing tables and general front-of-house duties. - Follow food safety, health and safety, and allergen procedures. - Work effectively as part of a team during busy periods, events and day-to-day service. - Represent the organisation positively at all times. Other responsibilities: We expect our people to demonstrate and promote our values at all times to ensure Worcestershire County Cricket Club's brand is always held in the highest regard both internally and in public. It is expected that you will: - Be proactive in promoting inclusiveness across the club and reporting any discrimination that you witness. - Be committed to safeguarding and promoting the welfare of children, young people and adults at risk that visit the Club. - Promote a positive environment that is welcoming, friendly and supportive. - Foster a culture of togetherness and commit to contributing to a strong team ethic. - Be passionate about delivering excellent customer service to everyone that comes through our doors. The nature of our work and the size of our team here at Worcestershire County Cricket Club requires everyone to be flexible, motivated and an excellent team player. This Job Description is not an exhaustive list of tasks but represents the key duties and responsibilities required by the role. You may be required to take on such reasonable additional or other responsibilities and tasks as we need from time to time. Closing date for applications is 28th June 2026. Worcestershire County Cricket Club recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. The Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Person Specification: Previous experience in a café, hospitality or customer service role is essential. Barista experience is desirable but not essential as full training will be given. Strong communication and people skills. Ability to work well under pressure in a busy environment. Reliable, punctual and flexible with working hours. A positive attitude and willingness to learn. Good attention to detail and pride in maintaining high standards. You will need to have the Right to Work in the UK or be able to obtain this by the start date. Unfortunately, we are unable to offer visa sponsorship for this role. Hours, benefits and salary: There are no set hours associated with this role and you will work on a casual basis. Hours may include working match days, evenings and weekends. The rate of pay for this role is £13.71 per hour. Our benefits: - Complimentary food on matchdays - Employee Assistance Programmes and Wellbeing support - Free city centre parking

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