Human Resources Manager

About the role

1. HR Strategy & Planning Develop and implement HR policies and strategies that support the hotel's operational goals. Lead workforce planning and manpower budgeting in collaboration with department heads. 2. Recruitment & Talent Acquisition Oversee end-to-end recruitment for all hotel departments, ensuring timely hiring of qualified personnel. Partner with local agencies, job portals (e.g.,MyCareersFuture, JobsDB), and hospitality schools in Singapore. 3. Employee Relations & Engagement Foster a positive work environment by organizing sports, recreational and wellness activities to enhance employee engagement and morale. Manage and monitor medical expenses while ensuring all employees are adequately covered with appropriate insurance plans in line with company policies and regulatory standards. 4. Training & Development Identify training needs and coordinate with training providers or in-house trainers. Ensure compliance with WSQ and SkillsFuture requirements where applicable. 5. Performance Management Implement performance appraisal systems and work with department heads to manage employee performance and development plans. Conduct regular performance reviews and provide coaching to line managers. 6. Compensation & Benefits Manage payroll in collaboration with finance, ensuring compliance with CPF, SDL, and other statutory deductions. Review and benchmark hotel compensation packages to remain competitive in the Singapore hospitality market. 7. HR Operations & Compliance Maintain accurate HR records, including leave, attendance, and personnel files. Ensure full compliance with MOM regulations, work pass requirements, PDPA, and other statutory bodies. Coordinate internal audits and HR documentation for hotel certifications (e.g., ISO). 8. Industrial Relations Manage all matters related to industrial relations, including collective bargaining with the union, resolving employee disputes, and facilitating conciliation processes with the union and the Ministry of Manpower. Lead disciplinary investigations through Boards of Inquiry and recommend appropriate actions to uphold staff discipline and organizational policies. Foster and maintain a constructive working relationship with union representatives. Engage regularly with union officials to address and resolve grievances promptly, ensuring full compliance with legal and regulatory requirements. Play a key role in union negotiations concerning employment terms and conditions, and lead the renewal process of collective agreements in alignment with company objectives and statutory obligations. Education & Work Experience Minimum Diploma or Degree in Human Resources Management Minimum 5 years of experience in Human Resources management, preferably within the Hospitality or service industry Strong knowledge of Singapore employment legislation and MOM regulations Strong planning, organizational and analytical skills Good interpersonal, communication abilities,with a good grasp of HR-related financial matters. Demonstrates high integrity, professionalism and the ability to perform well under pressure

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Company Intel

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