Enterprise Account Manager

Responsibilities

• Develop and maintain strong relationships with accounts with a long-term partnership vision in mind
• Own both growth and retention metrics for a portfolio of customer accounts
• Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations
• Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business
• Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts, with the end goal of securing new business and growing overall client revenue
• Identify, prioritize, and track progress towards key account metrics and annual quota
• Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution
• Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership
• Collaborate with internal stakeholders across product, engineering, community operations, and finance
• Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually
• For NC-Based Applicants:
• The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay)
• This position is eligible for equity in the form of stock options
• This position is eligible for Instawork benefits, including:
• A variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity
• #LI-Remote
• Our Values
• Empathy, Trust & Candor
• We put ourselves in the shoes of our colleagues and customers and don't shy away from uncomfortable conversations, instead building trust through honest and direct feedback.
• Bias for Action
• We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it's OK to be wrong, so long as we learn from our mistakes and course correct!
• Always Be Learning
• We're a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.
• Act Like an Owner
• We work long, hard, and smart, building products that delight our users and drive growth. Your a

Requirements

• 3+ years of industry expertise in either software, human capital management technology, staffing, or recruiting industry sales
• Consistent achievement of sales goals
• Excellent communication skills and a consultative approach to identifying problems and finding solutions
• Takes ownership of problems and proactively seeks timely resolution
• Proficient in Salesforce
• Ability to play well with members of your team through collaboration and sharing of learned insights
• Passion for Instawork and a strong motivation to maximize revenue and impact on the business
• Drive and willingness to exceed expectations with a strong work ethic
• Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results
• An entrepreneurial spirit and creativity that sparks your capacity for building and growing businesses and solving problems

Benefits

Additional Information

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we're looking for exceptional talent to reimagine the way the world works. We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the Account Growth leader, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to large businesses. As an Account Manager, you will manage a portfolio of top-tier assigned customers within Southwest markets, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business. **This is a remote-based position, but the applicant must be based in North Carolina, or South Carolina, as this role requires frequent in-person visits to areas such as Charlotte, Raleigh, Columbia, etc**

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