Home Support Program Manager (RPN)

Benefits

Additional Information

Motivates, directs and coaches staff to ensure quality care to all clients Oversees the hiring, training and orientation for Home Support Supervisors Attends and facilitates meetings as required both internal and external Collects and shares key performance indicator (KPIs) results with the team and engages team to conduct continuous improvement activities Identifies trends, process gaps, and variations as part of establishing a continuous quality improvement Communicates serious service quality issues to the Branch Manager for intervention and resolution where appropriate Supports the Branch Manager with projects and day to day operations as required Fosters positive labour/management relationships Current CNO certificate as Registered Nurse, RN or RPN Recent experience with progressive management responsibilities preferably in community health care Experience managing in a unionized environment Demonstrated ability to develop and maintain collaborative relationships with internal staff, and external stakeholders A proven track record of effectively handling complaints and resolving conflicts #TO_PM This position is a current vacancy

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Company Intel

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