Receptionist

Responsibilities

• Acts as first point of contact for all visitors. Greets visitors and promptly notifies internal parties of arrival
• Answers incoming calls (locally and nationally) and directs them appropriately
• Coordinates conference room reservations and proactively monitors conference room schedule to avoid conflicts and resolves minor issues relating there to
• Orders catering for all meetings and maintains a good rapport with caterers
• Coordinates transportation needs for internal and external customers, including cabs and car services to airport, court, etc.
• Reserves visitor offices as needed and accommodates visitors upon arrival
• Accurately and thoroughly maintains visitor/delivery logs and outgoing package logs
• Ensures all visitors check in at reception immediately upon arrival to maintain security
• Maintains high degree of professionalism and confidentiality
• Assists with other department activities as needed, and performs additional duties and responsibilities as assigned

Requirements

• Skills & Competencies
• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
• Provides outstanding client service, meets high quality standards for services and meets or exceeds client expectations. Proactive in seeking innovative ways in which to help others
• Candidate must be a self-starter who can work independently with minimal supervision
• High attention to detail, outstanding organizational skills and the ability to manage time effectively
• Education & Prior Experience
• High School Diploma; College Degree in Hospitality Management is a plus
• Minimum 2 years of experience as a receptionist or other administrative clerical position in a professional environment
• Technology
• Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required
• Exceptional computer skills with the ability to learn new software applications quickly
• Demonstrates a basic understanding of artificial intelligence (AI), including core capabilities, limitations, and importance of data privacy, accuracy, verification, and ethical considerations within a professional services environment
• Familiarity with or willingness to learn AI platforms (e.g., Microsoft Copilot, ChatGPT, or similar tools) and incorporate them responsibly into day-to-day workflows to enhance daily work tasks as appropriate and/or directed
• Proactive approach to learning and adapting to emerging AI and related technologies and contributes to a culture of innovation
• GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

Benefits

Additional Information

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package along with the opportunity to work within an innovative and collaborative environment. Join our Administrative Team as a Receptionist located in our Tallahassee office. This role will be based in our Tallahassee office, on an in-office full time basis, Monday-Friday, 8:30-am-5:30 pm. Regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building. This role reports to the Office Services Manager. Position Summary The primary focus of the Receptionist position is to act as the first point of contact for visitors and to manage the flow of incoming calls to the office. The Receptionist may also perform a variety of administrative tasks to support the office needs. Candidate should also be flexible to work overtime as needed.

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