Technical Program Manager, NPD Hardware

About the role

Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other

Additional Information

Amazon Web Services' Network Products Development team is looking for experienced hardware engineering professionals to help build our next generation networking platforms. The right candidate will play a key role in the delivery of our next generation Ethernet switching platforms for our world class data centers. Strong experience in modular chassis based enterprise/carrier products is a must. The ideal candidate is an experienced program manager with Ethernet networking experience in the areas of terabit switch fabrics, 10/40/100 gigabit interfaces, embedded CPU subsystems, and network processors. Previous experience in managing hardware programs with overseas ODM/JDM partners is a must. Experience both in development and manufacturing is required, and experience with supporting product life cycle after production release is a plus. This includes supply chain support, second source component qualification, and fleet support. Key job responsibilities -Program Ownership: Lead full lifecycle program management for networking hardware products - from architecture definition and design reviews through EVT/DVT/PVT validation, qualification, mass production ramp, and post lifecycle support. -Cross-Functional Leadership: Drive alignment across hardware engineering, external ASIC/silicon teams, firmware/software, supply chain, manufacturing, and data center operations to ensure high quality, on-time, on-budget delivery. -Risk Management: Proactively identify technical, schedule, and supply chain risks, develop mitigation strategies and escalate appropriately to leadership. -Milestone & Schedule Management: Define and maintain detailed program schedules, track milestones, manage dependencies, and communicate status to hardware management, senior leadership and stakeholders, actively participate in writing clear communication to all stakeholders (monthly business reviews, quarterly business reviews, operational planning). -Vendor & ODM Management: Partner with ODMs, contract manufacturers, and component suppliers to manage quality, delivery, quality, and cost. -Process Improvement: Identify gaps in existing Amazon processes and drive improvements to increase efficiency, quality, and predictability across the organization.

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