Senior Manager, Last Mile Operations

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Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You'll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction. What your day-to-day will look like: Ensure compliance with specified contract metrics Maintain high standards for all operational activities Hire, train, develop and appraise staff effectively; develop a contractor base team Direct and guide front line management staff Manage contract drivers who are operating up to 7 days per week in multiple regional locations Build relationships with customers to ensure continuous operating improvements Oversee P&L Work with national sales team to facilitate new avenues of growth At a minimum, you'll need: Bachelor's degree or equivalent related work or military experience 5 years of operations experience Experience with Microsoft Office (PowerPoint and Project) It'd be great if you also have: Supervisory experience in a transportation/supply chain environment P&L experience Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees Excellent analytical, communication and time management skills Does this sound like you? Check out what else RXO has to offer. Why Join Us:

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