DSM Program Inspector

Responsibilities

• Perform inspections of completed DSM program contractor/vendor work on residential and non-residential DSM programs to ensure QA/QC and compliance as mandated by the PSC.
• Record and document all related compliance results utilizing special test equipment with follow up to improve contractor/vendor performance and quality of work.
• Proactively manage field activities for residential and non-residential DSM program contractor/vendor performance through continuous monitoring of quality, responsiveness and DSM program compliance.
• Perform as technical liaison between Duke Energy, local and state inspection authorities, builders, contractors and vendors to ensure QC and problem resolution.
• Develop and increase business relationships with assigned contractors/vendors, manufactures, local and state inspection authorities, builders, and 3rd party vendors that result in increased DSM program quality and participation.
• Managing contractor/vendor relations may include site & office visits, administration of technical training, recognition, collaboration, sharing customer survey and sales metrics to improve performance and customer service.
• Schedule and attend regular meetings and evaluations for assigned contractor/vendor management to monitor and improve performance, identify issues and adjust to changing conditions.
• Manage assigned contractor/vendor program inventory: business license, insurance documents and background checks.
• Responsible for delivering clear communications to customers, employees and contractor/vendor organizations to inform and educate regarding Demand Side Management & Energy Efficiency plans, activities, and initiatives to ensure a positive experience.
• Train residential and non-residential program contractor/vendors and their employees for program participation and code specific issues.
• Perform residential and non-residential Energy Check's as needed in support of DSM & EE goals.
• Comply with company safety protocol and all other administrative responsibilities; collaborate with Product, Services & Program Manager(s) and other associated stakeholders for the implementation and QA/QC of DSM Program filings which meet company goals and PSC mandates.
• Build consistencies across assigned jurisdictions .
• Provide technical training to Duke Energy employees as necessary to maintain awareness of the EE industry, building codes and practices and program changes.
• Develop actionable plans to increase assigned contractor/vendor quality and efficiency to achieve defined DSM goals and strategies.
• Track and provide monthly reports and additional metrics to Sr . Program Inspector and Supervisor.
• Attend technical training and maintain industry certifications required by the state or Duke Energy to perform job responsibilities.
• Basic/Required Qualifications
• High School/GED
• Minimum 3 years related work experience
• Certified Energy Auditor

Requirements

• Knowledge of Duke Energy's business objectives , DSM programs, products and services.
• Experience with electrical and HVAC mechanical operations, building and construction principals and building code.
• Must be capable of climbing, bending, lifting a minimum of 25 lbs. and working in confined spaces.
• Must be approved to wear a respirator for extended periods of time while in attic spaces, exposed to elevated temperature conditions
• Comprehensive financial and business acumen
• Business operation experience
• General knowledge/understanding of utility regulatory environment
• Interp

Additional Information

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, June 8, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Job Summary This position manages assigned contractor & vendor relationships, coordinating and completing Quality Assurance / Quality Control inspection requirements to maintain PSC compliance for residential and non-residential DSM programs. Responsibilities include: recruitment, training and retention of program contractors/vendors and personnel, oversight of assigned program contractors/vendors and its employees; DSM program technical support for external/internal customers; Field contact for external/internal customers and contractors/vendors 2nd level inquiries, PSC complaints and damage claims. Conduct mandated inspections of residential and non-residential DSM programs to ensure contractors/ vendors QC, PSC compliance and code specifications are met. Responsibilities also include support of residential and non-residential assessments and the Demand Response Program as needed .

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