Public Relations Officer

About the role

Job Scope Support SO's Rep to share/explain the items/works offered under the programme to the flat owner/senior via face-to-face visit Support SO's Rep to obtain resident's decision on the works to be carried out after the survey on its feasibility Support Managing Agent and/or SO's Rep to contact the residents to arrange for appointment for works to be carried out within the flats Support SO's Rep and work coordinator(s) to explain to residents the purpose and extent of the works involved Deal with residents' request regarding the schedule of works and to support Project Manager and/or Work Coordinator to address residents' feedback Handle the hotline to answer any enquiries from residents via phone call Support Project Manager to provide administrative assistance as and when directed by the SO's Rep Support Project Manager and/or Work Coordinator to update/upload relevant information/document onto HDB's Estate Management System promptly Support Project Manager to compile weekly and monthly reports on the schedule and progress of Works Job Requirements: Shall possess a minimum of a Diploma in Engineering Minimum 4 years of Facilities Management (FM) working experience Good communication and interpersonal skills

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