Associate
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As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job Summary We are seeking an Associate Manager to join our team at GlobeOp India - NKP Goregaon. This role involves overseeing operational processes, managing a team, and ensuring the efficient delivery of services within a fast-paced financial services environment. Job Responsibilities * Supervise and lead a team of operations analysts, providing guidance, training, and performance feedback. * Manage day-to-day operational activities, ensuring adherence to established procedures, service level agreements (SLAs), and regulatory requirements. * Monitor team performance metrics, identify areas for improvement, and implement solutions to optimize efficiency and accuracy. * Collaborate with internal and external stakeholders to resolve issues, escalate complex problems, and ensure seamless service delivery. * Participate in process improvement initiatives, identifying opportunities for automation, standardization, and risk mitigation. * Conduct regular quality checks and reviews of work output to maintain high standards. * Assist in the preparation of management reports and presentations. * Contribute to the development and implementation of new policies and procedures. Job Qualifications * Bachelor's degree in Finance, Business Administration, or a related field. * 3+ years of experience in financial operations, preferably within the banking or capital markets sector. * 1+ year of experience in a team lead or supervisory role. * Strong understanding of financial products, processes, and regulatory frameworks. * Excellent leadership, communication, and interpersonal skills. * Proven ability to manage and motivate a team to achieve targets. * Demonstrated analytical and problem-solving abilities. * Proficiency in Microsoft Office Suite, particularly Excel. * Ability to work effectively in a fast-paced, deadline-driven environment. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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