Partnerships & Marketplace Operations Intern

About the role

Join Rewardz as a Partnerships & Marketplace Operations Intern (Full Time - Minimum commitment of 6 months) At Rewardz, our purpose is simple: to create moments of joy in a world where everyone feels valued. Since our founding in Singapore in 2012, Rewardz has been at the forefront of digital transformation in the rewards and recognition space, delivering innovative solutions for employees, customers, and distributors. Our clients include leading global and regional MNCs, including Fortune 500 companies across APAC. We're a growth-focused, dynamic team of problem-solvers committed to delivering excellence to our clients. Learn more at rewardz.sg. As a Partnerships Intern, you will gain hands-on exposure to business development, partnership management, e-commerce operations, and customer experience. This is an excellent opportunity for someone who is curious, resourceful, and interested in learning how partnerships and rewards ecosystems are built and managed. Your responsibilities will include : 1. Partnership Sourcing & Merchant Onboarding Research and identify suitable merchants, brands, and partners for the Rewardz marketplace Build and maintain a pipeline of potential partners Reach out to prospective vendors via email, LinkedIn, and other channels Coordinate onboarding activities, including collection of required documents, product information, and promotional offers Maintain partnership databases and ensure information is accurate and up to date Support merchant renewal and engagement activities 2. Marketplace & E-commerce Operations Coordinate packing and fulfilment of products and gift items Arrange deliveries and liaise with logistics partners to ensure timely fulfilment Monitor inventory levels and assist with stock tracking Verify product information, pricing, and merchant listings on the platform Assist with redemption fulfilment and operational support for marketplace orders Track and monitor delivery statuses to ensure successful order completion Follow up proactively on delayed, failed, or exceptional deliveries Coordinate with logistics partners, vendors, and internal teams to investigate and resolve fulfilment or delivery-related issues Communicate delivery updates and resolutions to relevant stakeholders where required 3. Campaign & Marketplace Support Assist in launching and maintaining merchant promotions and campaigns Verify merchant offers and ensure promotions are correctly reflected on the platform Support collection of marketing assets such as logos, product images, and promotional materials Assist in compiling campaign performance and operational reports Update and maintain internal trackers, spreadsheets, and documentation Assist with data entry, reporting, and process documentation Support ad hoc projects across Partnerships and Operations teams 4. Administrative Duties Manage office access, greet and assist visitors, guests, couriers and helpers Plan and organize staff events, including booking of restaurants / sourcing for spaces Maintain staff birthday calendar and celebration schedules Arrangement for courier of documents between regional and head office You make a good fit for this role if, You communicate clearly. You write well. You are precise and can explain things over the phone, e-mail, chat or in person You are meticulous and sensitive to details (to numbers and SOPs) You may have experience in event planning and vendor management (online or retail) You had experience navigating through different e-commerce or data systems You are organized and have the ability to segregate tasks You are independent. You can manage multiple tasks and can link tasks to processes and adapt quickly, asking the right questions You are creative and enjoy solving problems. You love to learn new things everyday yet remain cool under pressure You like to do multi-channel research and resourceful. You get the job done! Proficiency in MS Office, especially in using Excel & Google Drive (e.g. sheets/docs, etc) Bonus if you have experience with customer service, retail, events or ecommerce platforms Opportunities for you You will be part of a cohesive team who are passionate about our business & values. Every day in Rewardz is different and you will be part of an exciting, promising & fulfilling journey of growing the company's footprint in Asia Pacific region.

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