Head of Global Accounts

About the role

Reporting to the European Commercial Director, as Head of Global Accounts within Pernod Ricard Global Travel Retail, you will shape the commercial strategy for one of the organisation's most influential and dynamic channels: airports. This is a high‑visibility, high‑impact leadership role at the centre of our global commercial engine, ideal for someone who thrives on building meaningful partnerships, delivering results, and inspiring teams. You will lead a team of 4 talented direct Key Account Manager direct reports, fostering a culture rooted in performance, collaboration, and our shared belief in the "transformative power of travel". Working hand‑in‑hand with Customer Marketing, Finance, Operations, and regional commercial teams across GTR and Europe, you will ensure that our brands shine in some of the most vibrant retail environments in the world. If you're energised by global influence, strategic leadership, and the chance to elevate iconic brands in a truly international setting, this role is for you. What's involved? In this role, you will spearhead Pernod Ricard's commercial strategy with three of the world's most critical global travel retail partners, based in Europe, with global impact. Your responsibilities will include: Strategic Leadership & Customer Management Own and lead global trade term negotiations with major international accounts, building long-lasting, strategic partnerships. Act as the single global point of contact for key customers, ensuring seamless collaboration both internally and externally. Develop and execute global strategies and annual plans, aligning priorities and performance goals across all regions. Cross-Functional & Regional Alignment Coordinate and influence key internal stakeholders-commercial teams, finance, operations, customer marketing, IT, and more-to ensure unified global execution. Lead the global novelty listing process, driving alignment with regional teams and ensuring speed to market. Brand & Portfolio Development Champion the growth of Pernod Ricard's brands internationally, ensuring alignment with our global strategy. Shape portfolio strategy based on shopper insights, global trends, and channel performance. Leverage digital touchpoints to enhance consumer engagement and elevate the shopper journey. Performance, Insights & Financial Accountability Deliver robust business performance through continuous performance analysis and opportunity identification. Closely monitor competitor activity to anticipate challenges and design winning responses. Oversee full volume and P&L management for your accounts, ensuring strong financial discipline. Provide accurate budgets and forecasts aligned with corporate planning cycles. People Leadership Lead, mentor, and develop your direct reports, enabling a high‑performing, commercially excellent team. Foster a positive, inclusive, and forward‑thinking team culture built on trust, ambition, and conviviality. About You A proven track record operating at a senior level in global account management within Travel Retail. Have exceptional communication and people leadership skills. Experience in the spirits or wider consumer goods industry is preferred. Highly credible with customers, with a deep knowledge of travel retail, duty-free channels, or global key accounts. Strong leadership capability: able to lead and inspire across geographies and cultures. Strong ability to work closely with cross-functional teams, based across the globe Commercially sharp, strategically minded and strong in negotiation. Confident, direct communicator with the ability to say "no" when needed Fluent in English; Spanish is highly beneficial Resilient, grounded, and mature and able to manage complexity and stakeholders with ease. Our mix of benefits For your health , we offer private medical insurance, critical illness cover, a health cash plan and dental insurance. Our lifestyle benefits include your employee pension, share inc

Benefits

Additional Information

About Pernod Ricard Pernod Ricard is a world leader in premium spirit and champagnes. Our iconic brands Absolut, Jameson, Chivas Regal, Havana Club, Kahlua, Beefeater, Martell, Mumm Perrier-Jouët and many more are enjoyed in over 160 countries across the globe. We are a company with a soul, rooted in heritage, guided by family values, and committed to growing our brands responsibly. With 19,000 employees worldwide, we empower people to thrive, foster meaningful connections, and bring our culture of inclusivity, purpose, and authentic conviviality to life About Global Travel Retail Pernod Ricard's Global Travel Retail (GTR) division is one of the Group's largest markets, bringing our world‑renowned brands to life across airports, border shops, cruise ships and other travel channels worldwide. With a footprint in more than 20 locations and over 30 nationalities represented, we are proud of a culture built on inclusion, collaboration, and a shared passion for travel's ability to connect and inspire.

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