Senior Vice President, Client Growth
External
Guidepoint · Shanghai Shi, ChinaPrepare for this interview
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About the role
Guidepoint's Client Growth teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint's service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint As a Senior Vice President, Client Growth, you will have a significant impact on strengthening client relationships to further develop our business across major Institutional clients.
Responsibilities
- Manage the overall performance of client growth team across Greater China to achieve revenue growth targets and manage the daily operation of the team
- Build and maintain senior client relationships through frequent engagement with clients to explore new opportunities
- Work closely with the Client Service team to maintain/ ensure operational service quality and timely delivery on every project; conduct training when necessary
- Gather client feedback to deepen understanding of individual account/client needs, and support implementation of new measures
- Develop a strong knowledge and understanding of the competitive landscape and be able to effectively articulate our value proposition
- Support revenue generation via promotion of access to our platform of expertise and increasing our market share with the existing client base
- Meet with prospective and existing clients on a regular basis
- Offer and conduct presentations, workshops, trainings to clients
- What You Have:
- 8 to 10 + years of account/ relationship management, sales, business development or consulting experience (experience within expert network is highly desirable)
- Formed leadership and people management style to drive the success of team
- Demonstrated track record in managing and building senior-level relationships with existing clients to increase overall revenue
- Ability to understand and translate client needs into executable operational and sales strategies
- Skilled in identifying new opportunities; ideally having a track record of managing a diverse client base
- A desire to work independently within a fast-paced, entrepreneurial environment
- Proven capability of handling high-profile, senior-level clients
- Demonstrated ability to communicate effectively and persuasively, both verbally and textually
- Broad-based knowledge of the entire sales process and lifecycle
- Ability to think creatively and focus on opportunities for growth
- Proficient in English writing and speaking
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