Business Ops Prog Manager, Worldwide Grocery Stores Private Brands

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree
• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• USA, NY, New York - 127,200.00 - 185,000.00 USD annually

Additional Information

Join Worldwide Grocery Stores (WWGS) Private Brands (PB) as a Senior Business Operations Manager within WW Shared Services that supports sourcing, commercialization, and product development across Amazon and Wholefoods Market (WFM) channels. In this role, you will support the development of our Tools and Scaling strategies across Selection, Pricing, Catalog, and Product Lifecycle Management. You will create and manage mechanisms across channel partners, internal WWGS stakeholders, technical teams, and leaders across NA, EU, and APAC to implement efficiency improvements that enhance decision-making accuracy, and streamline operations. Key job responsibilities As a business operations manager to WW Shared Services, you will shape and execute solutions that directly impact our ability to accelerate PB product development . This role demands both big thinking and precise execution, as you'll support: - Driving strategic planning and execution, including in financial plans (OP1/OP2), business management reviews (MBR/QBR), tool migrations, annual roadmap workback planning (partnering with selection, sourcing, supplier strategy, and commercialization teams), country launches, and evaluation of new channels. - Owning mission-critical business operations and inspection mechanisms that keep our team operating at peak performance (e.g. monthly goal reviews, monthly product reviews) - Leading innovative initiatives that strengthen our team's capabilities to support PB teams across NA, EU, and APAC (e.g. business process kaizens) - Developing scalable frameworks that become the standard for how we operate and grow, esp. given that different regions and channels have varying maturities. - Partnering with partner teams to translate data insights into actionable solutions that drive meaningful change. The ideal candidate: - Thrives in a fast-paced environment where they can toggle between strategic thinking and tactical execution, using data to drive decisions and influence across multiple stakeholders and geographies. - Makes data-driven decisions quickly while connecting day-to-day execution to long-term strategic goals, even with incomplete information. - Create clarity in ambiguous situations and moves fast with calculated risks, experimenting rapidly and pivoting when needed to drive results. - Influence stakeholders at all levels through compelling data narratives and implements scalable process improvements that deliver measurable business impact. - Envision bold, disruptive solutions that anticipate future challenges while maintaining relentless focus on customer needs. - Set clear priorities aligned with business goals and defends difficult trade-off decisions between competing demands. - Build strong partnerships through transparent communication and leverages diverse perspectives to solve problems creatively using first-principles thinking. - Demonstrate intellectual curiosity and resourcefulness while maintaining the highest standards to drive exceptional outcomes.

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