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Partner Incentive Design & Execution Lead

External
openai logoOpenai · San Francisco
$293K–$325K/yrFull-timeRemoteToday
ComplianceLeadershipMoveWaterfall
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About the role

OpenAI is building the infrastructure for the next generation of AI-native businesses - and our partners are central to that mission. The Agentic AI Deployment Funding Program is one of the most strategically important initiatives in our partner ecosystem: a $150M+ annual investment designed to accelerate real-world deployment of OpenAI's models through our global partner network. We are looking for a builder-scaler - someone who can move from blank-page program architecture to operational reality without losing precision or speed. This role owns the full lifecycle of OpenAI's partner deployment incentive programs: designing the framework, building the infrastructure, running the operations, and measuring what actually moves the needle. This is not a program management role. It is a design-and-build role at the intersection of strategic program architecture, partner economics, and data-driven execution. The person who succeeds here will have earned strong opinions about how incentive programs work - and why most of them don't.

Responsibilities

  • Program Architecture & Design
  • Lead end-to-end design of OpenAI's Agentic AI Deployment Funding Program - including tier structure, eligibility criteria, investment sizing logic, and payout trigger mechanics.
  • Develop and maintain a differentiated incentive framework across partner segments: Global Systems Integrators, regional consultancies, and domain-specialist AI implementers.
  • Build the program governance model: approval workflows, partner-facing terms, compliance architecture, and mid-cycle rebalancing protocols.
  • Design program versioning and evolution strategy - including deprecation and migration pathways as market conditions change.
  • Execution & Operations
  • Own the operational backbone of the deployment fund: claim intake, eligibility validation, calculation methodology, payout operations, and dispute resolution.
  • Build or oversee the data and calculation infrastructure required to run incentive operations at scale - including upstream API/billing integrations, partner portal touchpoints, and Finance reconciliation processes.
  • Manage program calendar, partner communication cadence, and cross-functional delivery against committed program timelines.
  • Partner closely with Legal, Finance, and Compliance to ensure program terms are defensible and payouts are audit-ready.
  • Measurement & Optimization
  • Design and own the measurement framework for the deployment fund - defining leading and lagging indicators, establishing baselines, and building the reporting infrastructure for executive audiences.
  • Conduct ongoing program performance analysis: adoption cohort analysis, ROI modeling, partner segment diagnostics, and investment efficiency assessment.
  • Generate and present regular program performance reviews to senior leadership, including Finance and GTM leadership, with clear recommendations.
  • Lead post-launch optimization cycles: identify underperforming design elements, develop hypothesis-driven modifications, and test changes rigorously before scaling.
  • Cross-Functional Stakeholder Engagement
  • Drive alignment across Sales, Product, Finance, Legal, Marketing, and Partner Success on program design decisions - navigating competing priorities with rigor and speed.
  • Serve as the subject matter expert on partner incentive design for cross-functional working groups, including new product launches and GTM strategy reviews.
  • Build and maintain strong relationships with key partner stakeholders - including C-suite contacts at strategic partners - to ensure program design reflects real deployment dynamics.

Requirements

  • The Mindset We Are Hiring For
  • Required Experience & Qualifications
  • 8+ years of experience in partner incentive program design, commercial program operations, or partner economics - ideally within a technology platform company at scale.
  • Demonstrated experience owning the full lifecycle of a large-scale incentive program - from design through operational execution and measurement - not just strategy or analysis.
  • Strong command of program financial mechanics: investment sizing, payout waterfall design, ROI modeling, and scenario analysis.
  • Experience building or overseeing the data and calculation infrastructure for incentive operations - including upstream integrations, payout processing, and audit controls.
  • Track record of driving alignment across Sales, Finance, Legal, and Partner teams on complex program design decisions.
  • Exceptional analytical capability: comfortable with cohort analysis, attribution modeling, and building measurement frameworks from scratch w

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