Senior Manager Business Process Excellence (f/m/d)

Responsibilities

• Global Process Governance : You create clarity and discipline by owning and continuously evolving our global Business Process Excellence (BPE) portfolio and governance model.
• Shared Services Transformation : You lead the journey of transitioning administrative services into Shared Services Centers, unlocking efficiency, scalability, cost transparency, and service quality at enterprise level.
• Empowered Process Owners : You enable Global Process Owners to succeed by co‑creating clear roadmaps, structuring initiatives, and equipping them with methods, tools, and confidence - turning strategy into execution.
• Measurable Value Creation : You define and track strategic KPIs that make the impact of process excellence tangible - connecting improvement initiatives to business outcomes, not activity.
• Process Innovation at Scale : You accelerate modern process capabilities such as process mining, process intelligence, and digital BPM to increase transparency, insight, and proactive decision‑making.
• Future‑Ready Organization : You identify disruptive trends and emerging technologies early - and translate them into pragmatic pilots, scalable solutions, and step‑change performance improvements.
• Culture & Talent Development : You foster a culture of experimentation, continuous learning, and collaboration - and develop future leaders who can drive change across functions, regions, and hierarchies.

Requirements

• You hold a Master's degree in Business Administration or a related discipline; a PhD is welcome but not required
• You bring proven exposure to Shared Services environments or comparable administrative operating models
• Required expertise includes a deep knowledge of Business Process Management, Lean (Black Belt or Master Black Belt), Six Sigma, and change management
• Several years of experience in business process management, transformation, or operational excellence within a complex organization underpin your expertise
• Strategic thinking comes naturally to you, enabling you to connect process work to enterprise strategy and value
• Your working style is highly self‑driven and well‑structured, marked by resilience, combined with strong ownership and work ethic
• Your decisions are guided by a clear data and insight orientation, leveraging KPIs, process metrics, and evidence
• An excellent command of English (min. C1-level) is essential; proficiency in German is regarded as a strong asset
• You demonstrate a strong understanding of digital transformation in administrative or business processes
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• Freudenberg Performance Materials Holding GmbH

Additional Information

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